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Karlfred_17's profile

New Member

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1 Message

Tuesday, March 28th, 2023 4:07 PM

Hello

So, I have here a Iphone 7 plus. It is a US variant, as the technician told me here. I reside here in the Philippines and I cant unlock may iphone because it is AT&T locked and the previous owner has forgotten her icloud acc. So I was wondering if you could help me how can I open this phone and use our local service?

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

1 year ago

ATT can’t help you with the iCloud lock. Contact Apple for that. To unlock the phone so that you can use it on a local carrier, submit an unlock request here: https://att.com/deviceunlock

New Member

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116 Messages

1 year ago

Apple won't do anything for you. Only previous owner can remove the iCloud lock.

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