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Araya's profile

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Wednesday, April 10th, 2024 11:46 AM

verification code not working

Hello, I'm a new customer and I'm having trouble setting up my passcode. I received a verification code via text message, but it's not working when I try to use it. I've attempted multiple times without success. Can you please assist me with this issue?

Community Support

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231.6K Messages

21 days ago

Hey there @Araya,

 

Thank you for reaching out to us. We are here to help you in any way possible. However, we will need more information in order to get you the assistance you need.

 

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact us : https://www.att.com/support/contact-us/, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

 

Thank you for visiting the AT&T Community Forums.

 

David, AT&T Community Forums Specialist.

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