1 Message
Friend can't see my texts but I can see hers...
We both have Androids (mine is an S21, not sure what she has). This is a fairly recent issue. I have gone though every troubleshooting step I could fine online (updates, turning advanced messaging off/on, deleting the contact and then adding back after sending a text.
After deleting the contact, I sent a message and it showed as "delivered" then I watched it change to "read". I added her back into my contacts and tried to send another text. This one showed as "sent as SMS via server" and she did see that one. The third one I tried to send didn't go through just like before.
I am at a loss and cannot figure out what is wrong. Any suggestions would be greatly appreciated.
Accepted Solution
ATTHelp
Community Support
•
232.1K Messages
19 days ago
Hey there @bruss89,
Thank you for reaching out to us. We are here to help you in any way possible. However, we will need more information in order to get you the assistance you need.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact us : https://www.att.com/support/contact-us/, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
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Robin, AT&T Community Specialist.
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