For the mom who gives us everything - Mother's Day gifts that connects us.
Need to update email settings?
SkipSw's profile

3 Messages

Wednesday, April 24th, 2024 5:54 PM

verification telephone number

recently, almost every time I log into my ATT.net email, it asks for authentication and sends a text message.  How do I change the phone number to which the text message is sent?

Community Support

 • 

231.7K Messages

10 days ago

Hello @SkipSw! Thank you for reaching out to us! We understand that you're trying to change the phone number on your AT&T email account. We hear you, and are happy to assist you.

 

To update the phone number on your att.net account, follow these steps based on whether you have an AT&T Wireless number or not:

  1. If you have an AT&T Wireless number:
    • Go to your Profile, then Contact info.
    • On the Phone tab, select Edit in the Billing phone numbers section.
    • Enter your wireless number as the primary or secondary number.
    • Check the box next to Use this number to recover your user ID or reset your password.
    • Select Save.
    • Complete any confirmation steps sent to your wireless number within 24 hours. Note that text message rates and other charges nay apply.

2. If you do not have an AT&T Wireless number:

  • Go to your Profile and sign in with your AT&T Mail address and password.
  • Select Sign-in info.
  • Scroll to My linked accounts and select Manage email.
  • Select Edit user information.
  • Enter your wireless number and check Use this number to reset your password.
  • Select Save Changes.
  • Complete any final steps sent to your wireless number within 24 hours.

Let us know how it goes!

For further assistance we're here to assist you.

 

Thank you for contacting AT&T Community Forums!

Nate, AT&T Community Specialist.

 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.