Contributor
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8 Messages
Change the password to email sub account
Due to one of my accounts being compromised, I updated the main email account and AT&T password. I attempted to change the password for my sub-account email and it states that the sub-account is linked to a user id and that I don't have permission to edit the password.
I spoke with an agent using the chat and was given a number that no longer works
Can someone please help me?
ATTHelp
Community Support
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231.7K Messages
12 days ago
Hi @rbf183,
We completely understand your concern regarding resetting your password to your sub account, and would like to help. Let's get the assistance you require.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Thank you for contacting AT&T Community Forums,
Jennifer, AT&T Community Specialist.
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rbf183
Contributor
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8 Messages
10 days ago
I had use the ATT Chat and spoke with an agent who gave me the bad number
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