1 Message
Billing
As in the past ATT is unable to bill correctly. You completely messed me up for the day Jennifer came to my house. My credit that was locked was then compromised the next day. Then all (Edited per community guidelines) broke out on ATT because the in house opoerations cannot open phone accounts easily. internet delivered and installed but DOES NOT WORK NEARLY AS GOOD AS LAST SERvICE!!!!!!!!!!!!!!!!!!!!!!!
I had to go tho Local Stoe to get phones straight They took over acct from Jen that came to my house!! They promised the amount of monthly bill including Direct TV and 1000 internet to be appx. 145. Where the heck is that Where is my military discount Where are my FREEE PHONES> Where are my GIFT CARDS???? I have a sick mother in house hooked up to 2 internet dependent life lines and NOW they continually stop working due to POOR CONNECTION. My lawyer is aware of this and your contract, including what you have done or not done to void it. I have reached out via email and phone including the Main Street Store In Summerville SC where this was set up... Come get you equipment and refund my money At this point I am so far ahead in my bills and I am being threatened with Collections!!!! I need to speak to someone ASAP. FIX THIS BILL!!!!!!!!!
Richard and Anne (Edited as per community guidelines)
(Edited as per community guidelines)
JefferMC
ACE - Expert
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35.6K Messages
24 days ago
You have posted in a forum primarily peopled by other AT&T customers. The only direct response you will get from AT&T based on your post is a link to the Contact Us page (there is a link on the bottom left of each forum page if you need it) for you to contact them directly.
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ATTHelp
Community Support
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232.5K Messages
24 days ago
Hi @arfish1984! We completely understand your concern, and would like to help. Let's get the assistance you require.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Thank you for contacting AT&T Community Forums,
Tess, AT&T Community Specialist.
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