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Pilliscn's profile

1 Message

Thursday, April 18th, 2024 11:34 AM

When friend calls back he shows up on my id as a weird number

Any idea why when nick calls me back it shows up as 111111 a spam risk?  He calls me from a landline.  

Accepted Solution

Community Support

 • 

231.7K Messages

13 days ago

Hello @Pilliscn,

 

We can definitely provide you with some more information on this.

 

These spam alerts are most likely being displayed because some of our customer's have the AT&T Call Protect app downloaded onto their cell phones.

 

AT&T Call Protect includes features such as fraudulent call blocking and spam alerts.

 

These suspected spam warnings identify telemarketers and other suspected spam calls.

 

We identify fraud and spam calls through data analytics and network intelligence, as well as reports from our customer's who have wireless accounts with AT&T.

 

If you would like to report an incorrect caller identification in Call Protect please follow this link https://hiyahelp.zendesk.com/hc/en-us/requests/new?ticket_form_id=824667.

 

Hope this helps!

 

Feel free to reach out to us, if you've any further questions!

 

Thank you for visiting the AT&T Community Forums.

 

Robin, AT&T Community Specialist.

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