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New iphones stolen
I added a new account in att on 04/21/2024 with 5 new lines. I supposed to get 5 new phones from att through fedex today. Fedex tracking shows delivered but it is not. Delivery time is 2:10pm and i checked it around 2:25pm and its not there. I created fedex case but they closed it. No one lives here with that recipient name. It was not showing signature until i go to fedex office and all of a sudden signature started to appear in online tracking. Something suspicious. Signature is not from my family persons. I checked online about this and found similar incidents with fedex. Why would att go with fedex if fedex drivers are stealing the phone.
ATTHelp
Community Support
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231.8K Messages
12 days ago
Hello @samdirvs,
We comprehend the situation, and we would like to get you all the help needed.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us. You can call, chat, or reach out via social media and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know and we’ll be happy to help.
Hope this helps! Feel free to revert for any further questions.
Thanks for visiting AT&T Community Forums,
Gary, Community Forums Specialist.
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