For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
mollyp's profile

3 Messages

Tuesday, April 16th, 2024 8:14 PM

two different time zones on account summary

I have a prepaid account (one year promo) that is displaying CDT at top on a call and CST on the breakdown of the numbers and details.  I think this is why no one sees my chat or comments when I'm online in social media.

Community Support

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231.6K Messages

10 days ago

Hello @sophia1661, we hear you and understand the importance of Social Media Activity.
Let's get the help you need!

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns.  To get the help you need for your unique issue, please review our Contact Us page (https://www.att.com/support/contact-us/), and choose the best option to reach out to us.  You can call, chat, or reach out via social media and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know and we’ll be happy to help.

Thank you for contacting AT&T Community & Forums,

Ken, AT&T Community Specialist

 

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