Tutor
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6 Messages
Samsung Captivate Glide Update PROBLEM!
Hello,
I updated my Captivate Glide to the Androd 4.0 version via the official ATT/Samsung directions found here: http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00048593&fm_seq=53023
However, after I successfully updated my phone, I have noticed some weird bugs. First off (and the most major one), THE KEYBOARD DOESN'T LIGHT UP... That's a big bummer, does anyone know how to fix it? And also, the phone seems to lag at times when scrolling or just navigating web pages... That's just a minor issue though. But does anyone have a SOLUTION for the backligh on the keyboard not working? ATT/Samsung fix the problem please!!!!
Thanks
jii
Professor
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1.5K Messages
12 years ago
While ODIN is an extremely powerful and useful tool, I cannot stress enough how careful one needs to be while using it....especially those first timers. when using ODIN, FOLLOW EACH STEP IN THE INSTRUCTIONS TO THE LETTER.
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mazz0ne
Tutor
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6 Messages
12 years ago
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INeedAUniqueUsername
Contributor
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1 Message
12 years ago
I am seeing that the phone no longer logs calls since the upgrade.
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msiscrm
Scholar
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100 Messages
12 years ago
You all need to back everything up and do a factory reset. A pain in the butt, but.... That took care of the phone problems, and the logging of calls. It did not take care of the backlight however--that is a bug that will have to be fixed. @smooth4lyfe Thank you for the instructions to fix this, but I don't think I will attempt it, at least for awhile. I think I will wait to see if ATT or Samsung will have a patch. But I'll keep the instructions just in case...
However, one problem I am having is periodically receiving multiple copies of tweets or texts--today I got 68 copies of a sale text from kohls. Yesterday, I got 27 copies of 1 tweet. The phone acts like it's stuck (almost like a broken record) then I'm inundated with multiples. Anyone else have this problem?
Thanks!
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killerskullz
Tutor
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6 Messages
12 years ago
My phone force closes if I quickly end a call, and then I lose ALL service for five minutes... I also get mulitple copies of texts. Overall, signal reception is just horrible.
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redpoint73
Professor
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3K Messages
12 years ago
I agree, try a factory reset if you are having bugs after any update. The process of keeping user data with an OTA is often a messy one, and bugs like this spring up. Just reset and start from a clean slate, and you will probably find your problems fixed.
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msiscrm
Scholar
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100 Messages
12 years ago
Well...received over 30 copies of a tweet, so I de-activated my screen lock pin. It seems, when I wake up my phone to check messages, the multiple messages come in, kind of like they were stuck (in limbo or something?) We'll see how that does. I get the sense that having to enter the pin is holding the messages back then they flood in. Maybe it goes into too deep of a sleep.....haha.
I still love my glide--even without the backlight--and am relatively happy with the update.
(Although, I lost all my memos--thought they were backed up, but couldn't find them...oh well!)
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killerskullz
Tutor
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6 Messages
12 years ago
Factory resetting seems to have gotten rid of my "losing service" problem, but multiple texts still come in. And the backlight still doesn't work. And the wifi toggle (slide down) doesn't work half of the time, so annoying.
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msiscrm
Scholar
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100 Messages
12 years ago
Same problems here.....just received 51 copies of 1 text. Backlight of course doesn't work. Will we be notified when there is a fix, or should I try to fix myself through XDA-developers instructions? Anyone "in the know" care to respond? This is getting quite irritating...
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kamarsh
Voyager
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1 Message
12 years ago
Does AT&T support monitor these threads? I don't understand why there isn't a reply on what is being done to fix this, and when. My wife just got this phone a week before the "upgrade" (ha) and is already ready to toss it.
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