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Bmak19's profile

2 Messages

Wednesday, April 17th, 2024 12:41 AM

Caller id premier

Hello, on my premier account there seems to be no way to change my outgoing caller id, it shows company name, need to change to my own name etc…tried calling support constantly getting disconnected by them…can anyone help?

Community Support

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231.6K Messages

13 days ago

Hello @Bmak19,

 

We understand the importance of having the correct caller ID, let's guide you to have it updated. 

 

To update the caller ID, please follow the below steps which will help you: 

  1. Go to your myAT&T Profile and select People & permissions.
  2. Select Show details for the number you want to update on Caller ID.
  3. Choose Edit for Caller ID.
  4. Enter the info and select Save.

For more information on updating caller ID, please refer to our article :https://www.att.com/support/article/wireless/KM1002271

 

Thank you for contacting AT&T Community Forums,
Gary, AT&T Community Specialist. 

2 Messages

13 days ago

i use the att premier website, there is no option to do this...

Community Support

 • 

231.6K Messages

13 days ago

Hello @Bmak19, we hear you and want to help rectify your Caller ID. Let's get the information you need!

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs.  This means we won’t be able to look into account specific concerns.  To get the help you need for your Business Account, please review our
https://bizcommunity.att.com/ and choose the best option to reach out to us. Thank you for choosing AT&T.

 

Thank you for contacting AT&T Community & Forums,

Ken, AT&T Community Specialist

 

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