3 Messages
Active Armor Reports Malicious Traffic While Using The Active Armor App
When I use the Active Armor app and return to the first page, a popup alerts me that "Malicious Traffic was blocked" from within the app. This message appears every time I go back to the first page. What does this mean?
itsmaxk
3 Messages
2 months ago
Sorry, I don't know why the video I included isn't working.
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ATTHelp
Community Support
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232K Messages
2 months ago
We are here to help with your pop-up concerns on your device @itsmaxk,
We understand how important it is to make sure your device is protected and not trying to access any harmful sites.
Malicious URL pop up is not specific to a certain site when browsing the web. Please do not click on any link provided as it can cause your device to get a virus or spyware.
Although we are unable to tell if your phone is trying to access those sites, Active Armor scans your mobile device and all apps for malware. It looks for Trojans, worms, spyware, and other suspicious software.
Here are some signs that malware may be installed in your device:
In additional here are some great tips to protect yourself again malware:https://www.att.com/support/article/wireless/KM1159359?source=ESSZ0SSPR00T1EsEM&wtExtndSource=20231009142235_AT%26T+Community+Forums__COMMUNITY_11520740463
We hope this information helps! Please let us know if there are any other questions or concerns you may have as we are always here to help.
Thank you for contacting AT&T Community & Forums!
David, AT&T Community Forums Specialist.
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itsmaxk
3 Messages
2 months ago
Hi David,
I spoke with an AT&T support rep who helped me out. After closing all of the apps that I had opened, the notifications stopped. This has inspired me to keep an eye out for when it starts to happen again. If it does, I will test to see if I can find the app that is causing the issue. If I do, I'll report back with my findings.
Thank you,
Max
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