Internet

We received a door tag from AT&T on our front door, about upcoming construction in our backyard, with a phone number written in Sharpie on the front of the tag. We have called the number multiple times over the last few days, and they have yet to respond to any of our messages.  Can you te

We recently upgraded to Fiber. Our LG Channels still dropped and buffered endlessly.  ATT called me to upgrade to a better fiber plan, supposed to be 25 times faster.  Still buffering.  What gives?  It’s not like a have a ton of devices, and I don’t do gaming.

My AT&T internet is the worst. It is constantly disconnecting and losing service.  The technician has been here several times, replaced the router, checked all the lines and says I’m good to go.  Soon as he walks out, bam it loses signal 5 minutes into a movie.  I am fed up with

I was supposed to receive a free 6 months of Geforce now after signing up for ATT Fiber, but I didn't receive anything. After contacting the rewards center, they said they didn't see any such reward on my account even though there should be one. They then also said they couldn't manually send one ei

Smart Home manager app not working. The profiles and devices tab AND the wifi tab give the error message: "Looks like we're having trouble" I have uninstalled the app and reinstalled and the problem persists.

I have AT&T 1 gig fiber and my brother has Comcast 1 gig service and lives about 2 hours away from me. Whenever I transfer files to him, the average speed is 2MB/s! With 1 gig upload, I'd expect to get -AROUND- 90MB/s. I only have this slow upload problem to him, nobody else. I have tried conne

I have ACCESS and ACP but now that ACP is ending can I use California Lifeline to replace the ACP discount? If so, how do I change my Lifeline from my current cell phone provider to AT&T Internet Services?

I am disputing a service charge on my AT&T bill and was supposed to have a Billing Department Manager reach out to me by phone to discuss my issue. I have not received any call and want to pursue tis to the next level to get resolution.  Any suggestions?

We have never had any issues in the past. ATT has been rock solid for us since they brought fiber to the neighborhood, but I can confirm a very annoying connection issue is happening at my house. Also the same issue happens when I?m wired directly to the router so it isn?t a WiFi issue. I get short

I was watching tv and suddenly got this error code E013 I tried to plug and unplug and it’s still there