Wireless Account & Billing

Hello, I currently have a business wireless account and would like to change the account type from business to personal, keeping the same number. Is this something that can be accomplished relatively easily and if so, what would the process be?  Thanks in advance!

Long story short, an ATT representative falsely represented the value of a service agreement. I have messages from them indicating such promise, and that I explained to him I would only agree based on that value only to switch. He was aware that the switch would trigger a payback of our previous dev

We got cell phone service (4 lines) from one of door-to-door sales person Erick Flores. We were told monthly charge will be around $150.  The first bill we received was $421.04.  I gain access to my account from my phone, then I see it dropped $257.64; still higher than what we signed up

I moved in July 2023, and had my internet set up.  At that time, an "AT&T representative" came to the house to introduce himself and try to get me to switch my cell service over.  This guy told me that my total bill for internet and cell plan for 3 would be approximately $60 cheaper than what I was

I can?t get my wireless set up. On step one it states that there is a green cord in the box. But there is not. And nothing I do will get the wireless to work.

My transfer number please

I recieve additional charges on my bill which require me to call AT&T EVERY SINGLE MONTH! This month I was charged an additional $30. When I called the customer service number I am told (by a bot) that My call will be answered in 45 minutes to an hour! In the meantime I try to use the "Chat onli

I have been trying to pay an old bill and I can't get anywhere and i am told that 1 there is no account. Then the next person says I cant have my phone number because I owe a balance. 

What is 36483

Hello! Today, I was on my AT&T account and noticed that my deceased grandmother was still linked to it. It looked like it was her iPad I bought her so she could FaceTime. Anyway, a year ago, when she passed, I brought the death certificate (as requested) to the AT&T store to get her name rem

I moved in July 2023, and had my internet set up.  At that time, an "AT&T representative" came to the house to introduce himself and try to get me to switch my cell service over.  This guy told me that my total bill for internet and cell plan for 3 would be approximately $60 cheaper than what I was

I can?t get my wireless set up. On step one it states that there is a green cord in the box. But there is not. And nothing I do will get the wireless to work.

I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c

Your employee at your AT&T branch added a number I did not know to my line. I just realized this situation and I don't want to pay the bill for that number that I never use and that doesn't belong to me. If this situation is not resolved, I will move my line, which I have been paying regularly f

Can you pay with cash at an at&t location for a cell phone plan

My mobile account is the primary account, we added my husband's line to the account two years ago after he had had a separate account for years. Can we untangle the two lines again so he is paying for his separately again?

I have the two lines for $65 plan I thought that meant one charge for both but instead it’s $65 each, does that sound correct?

I am trying to purchase devices on new lines through an AT&T installment plan purchased at BestBuy. My first two phone purchases worked without issue, my third required an excessive down payment, and number four is completely denied.  My credit score is 800+ through all three reporting bur