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Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
I am one of the millions who are affected by the data breach at ATT. The letter received says that I'll have free monitoring on Experian. I already have an account with Experian. I'd like a discount on my Directv account instead or subscription with Equifax or TransUnion credit monitori
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U-verse TV Account
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I just canceled my u-verse. Where and how do I ship my cable box back to ATT?
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U-verse TV Equipment
20
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I recently received a quote from AT&T for a custom work order that is needed for construction that both my neighbor and I doing with the same contractor. The AT&T work involves re-routing the drops to our homes as well as part of the line underground. I was absolutely outraged at the price AT&T has
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U-verse TV Account
3.3K
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I am unable to schedule recordings on certain channels via the app. The guide says there is no information available at the time for that channel. Any ideas?
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Watching U-verse TV
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Hi: I am going to be renting a house for 3 months, they have AT&T Fiber, and I want to use my TiVo box. Any suggestions on how to connect? At home I have Comcast and they supply cable cards for the TiVo, does AT&T do the same?
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U-verse TV Equipment
392
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We have a problem that affects many, but not all recordings. When we play back a recording, it does not begin normally. Instead, the image freezes then breaks up and there is no sound. If we try to fast-forward, the playback jumps ahead by many minutes. Sometimes it will start to play normally, othe
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U-verse TV Equipment
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Accepted Solution
Official Solution
I can’t log into any app using my ATT uverse credentials, I’ve tried ESPN, tbs, tnt, Starz I get not authorized or error playing video. Doesn’t work on phone iPad smart tv or Apple TV called ATT customer service and they couldn’t help
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Watching U-verse TV
3.5K
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Accepted Solution
Have had problems in dealing with "Customer Service". First, since my current gateway/modem is now not receiving any updates, I called and they sent me out a BWG320 gateway. They did not look and see that I also have U-Verse cable, and I saw there was not a way to connect the new gate way wit
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U-verse TV Equipment
26
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We have bundled U-Verse TV, Internet, and Phone for several years now. In recent weeks or maybe the last couple of months, on the now rare occasion that someone calls our "landline" (actually digital phone but the same number I have had for 30+ years), and we are watching TV, the U-Verse receiver (a
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U-verse TV Equipment
21
2
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Accepted Solution
Have had problems in dealing with "Customer Service". First, since my current gateway/modem is now not receiving any updates, I called and they sent me out a BWG320 gateway. They did not look and see that I also have U-Verse cable, and I saw there was not a way to connect the new gate way wit
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U-verse TV Equipment
26
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