RockingU-verseJoined Wed, Nov 14, 2012 8:30 PM

About me

I have been with AT&T for 18 years (starting with SBC and watching the small RBOC grow). I currently work in the U-verse Customer Care organization (aka AT&T Entertainment Group Care) to oversee certain projects to ensure that the customer experience and the center support tools are enhanced accordingly. I have been involved in troubleshooting internet and connectivity issues either personally or professionally since 1994.

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