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Your AT&T TV NOW Account

Learn how to manage your AT&T TV NOW account, bills and payments.

4.4K

Will cancellation refund my pre-pay amount?

I just signed up for this new service today and did the 3-month pre-pay to get the free Apple TV.  I've changed my mind since I don't like the service

Questions

847

4

0

Two bugs with directv now website

I could not use po box in billing address.site does not pop up a conformation message when you submit. So not clear if you submitted successfully lead

 posted 

4 years ago

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Last response by 

ATTTVNOWHelp 

4 years ago

Questions

449

5

0

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User name/Password specified does not exist

That is the error message that I receive when attempting to login with the information I used when signing up. Any help?

 posted 

4 years ago

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Last response by 

dtvnowuser 

4 years ago

Questions

761

1

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Can't access

Activated account and pre-paid three months.  No verification sent, not able to access account.Went and tried to redo to see if it would say the accou

 posted 

4 years ago

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Last response by 

dtvnowuser 

4 years ago

Questions

564

10

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account locked and can't change password

I couldn't login to the account after i signed up for the service. It locked me out and when i try to reset the password. It say there is a system err

 posted 

4 years ago

 • 

Last response by 

killerroofs 

4 years ago

Questions

1.3K

14

0

Cancel Account and get refund - Service not available in my area

Hi,I need to cancel my account and have the 3 months refunded as the service is not available in my area. Sadly that is not something you can identify

 posted 

4 years ago

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Last response by 

MakeWar0813 

4 years ago

Questions

821

13

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REFUND - FALSE EXPECTATIONS

Can someone please direct me to how I can get a full refund. I pre-paid 3 months minutes ago, then discovered that DirectTVNow is far from ready, with

 posted 

4 years ago

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Last response by 

Hawkeye331 

4 years ago

Questions

2.1K

22

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WANT TO PREPAY FOR THE 3MO AFTER SIGNUP

I SIGNED UP FOR THE 7FREE DAYS BUT WOULD LIKE TO PREPAY FOR THE 3MOS TO GET PROMO OF FREE APPLETV,.I WOULD LIKE TO CHAT OR SPEAK TO A CUSTOMER SERVICE

 posted 

4 years ago

 • 

Last response by 

johnnyZ59 

4 years ago

Questions

609

2

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I can't log in

I am not able to log in.I am not recieving password reset email.  Nothing in spam.I have not recieved any email from Direct TV Now about my new accoun

 posted 

4 years ago

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Last response by 

Directgarbage 

4 years ago

Questions

306

5

0

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Unable to log in to account

Hi, I signed up for Direct TV now this morning about 4 hours ago, and I have since been unable to log into my account.  I have tried the chat option o

 posted 

4 years ago

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Last response by 

tcyajy 

4 years ago

Questions

694

4

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