I purchased an upgrade phone.  The phone did not work so i took it to the local AT&T store within 2 days and they agreed.  They told me they would hav

So I live in the United States, have a domestic plan with no international add-ons. I have a friend in Canada with a cell hpone based in Canada. I jus

I was asking for some credit with my bill because we did not use them at all. This Stephanie, manager from KY, couldn't give us any credit at all. Thi

Had a serious family emergency. Called to ask if I could set up a later payment. The lady said there was nothing she could do. It just seemed like she

Today has been THE WORST experience I've ever had with a company. My wife and I have been with at&t for nearly 9 years as wireless customers. We have

Decided to go with another carrier after I have used ATT for 6 years.  On July 16, 2014, I called ATT and spoke to a representative and I asked whethe

I'm currently deployed and decided not to cancel nor suspend my line just because I didnt want to deal with the hazzle of it, and because we have two

First of all, she starts the chat with HEY.  i should have known I was wasting my time. This is How the chat went.    Thank you for your patience! You

I have been a customer with multiple lines and services with AT&T for about 5 years and until  recently I have had a relatively okay experience with t

Ok. So this is kinda a long story, but this is the short version: my husband and I signed up for service April 9, 2014. We were offered the next plan