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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

19.6K

Does this seem right to you?

In short, we have a problem where my company is getting collection calls from an ex-employees personal AT&T cellular account.  A "Mr. B" had a persona

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527

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Att changed my plan without my permission! And is overcharging me

I have been with att since they bought out Cingular and was with Cingular for many years. I was grandfathered in to the old data plan which was unlimi

 posted 

6 y ago

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Last response by 

kdfederer 

6 y ago

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350

1

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Time shown on usage reports

It appears the time shown on usage reports is central time zone. Is this correct even though I live in eastern time zone?

 posted 

6 y ago

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Last response by 

Soaresracing 

5 y ago

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1.1K

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Autopay

Autopay came from my account on an unauthorized day. Not sure why my payment was pulled a week prior to the due date, for this month, when several mon

 posted 

6 y ago

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Last response by 

Busternutt 

6 y ago

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291

2

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ATnT changed the wireless plan without consent. Twice!

Hi,I have been a loyal AT&T customer since 2008.In 2010 I upgraded to get a Blackberry and with it I got the now grandfathered unlimited data, 450 min

 posted 

6 y ago

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Last response by 

lizdance40 

6 y ago

Questions

329

4

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Accepted Solution

Official Solution

I need to cancel a scheduled payment

I need to cancel the payment that I have schedule for 8/28/15. $205.00. I will have to get back with you on when I can schedule that payment I need to

 posted 

6 y ago

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Last response by 

FedupwithATandT 

3 y ago

Questions

7.3K

2

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Details missing on some text and talk itemized monthly usage on my bill

Why don't some phone numbers or email addresses show in the details on my monthly bill and usage reports?

 posted 

6 y ago

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Last response by 

YoYoMa2 

4 y ago

Questions

962

3

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Why is billing constantly increasing?

My bill has been steadily increasing and no one has answers! Customer service can not give a concise answer without trying to actively persuade me int

 posted 

6 y ago

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Last response by 

lizdance40 

6 y ago

Questions

337

11

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Accepted Solution

Official Solution

How do I change my place of primary use?

Why am I being billed for Kansas state taxes when I live in Texas over 3years? I called today and now they want to change it despite being charged the

 posted 

6 y ago

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Last response by 

Busternutt 

6 y ago

Questions

2K

1

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new service start date and first bill

When is the first months bill due after signing up for new cell service? I was told on 8/14 that there was one day of service and then a new month. So

 posted 

6 y ago

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Last response by 

kdfederer 

6 y ago

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368

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