Skip to main content
AT&T Community Forums
Announcements
The epic new Samsung Galaxy S21 5G is available for preorder now!
Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

19K

Why do I regret renewing my contract with AT&t? Let me tell you!

I posted a message back in September stating how I felt the Next program did nothing to reward the loyalty of long time customers.  Sure they try to d

Questions

394

1

0

0

Fraud

About a year ago I was helped by the fraud department. Someone had ordered 2 IPhones on my account. Thankfully I noticed this b4 they were delivered a

 posted 

6 years ago

 • 

Last response by 

ATTDmitriyCM 

6 years ago

Questions

1.1K

4

0

0

Long time customer leaving...charging me $594 for returned broken part of phone!

We have been an AT&T family for over 8 years.  Multiple smartphones activated and always pay our bill ontime. To be treated the way that we have been

 posted 

6 years ago

 • 

Last response by 

ATTDelia 

6 years ago

Questions

511

1

0

0

Customer Loyalty - Why don't rewards exist?

I recently upgraded my iPhone 5 to a 6 and suddenly my bill went up $15/mo. When I asked why, I was told that it was because of my data plan.  The pla

 posted 

6 years ago

 • 

Last response by 

MicCheck 

6 years ago

Questions

322

1

0

0

Help...I messed up and added someone to my account.

I added someone to my account who I thought had sense. It has only been a month but he is no where to be found. Whats gonna happen? What do I do...Wha

 posted 

6 years ago

 • 

Last response by 

GeekBoy 

6 years ago

Questions

336

3

0

0

Unwanted account - customer services doesn't cancel it

How do I escalate a problem that customer service can't seem to correct? I'm being billed every month $80+ for an account that should have been closed

 posted 

6 years ago

 • 

Last response by 

ATTDmitriyCM 

6 years ago

Questions

305

2

0

0

recurring billing issue and customer service frustration

My bill has been incorrect since march. I cancelled uverse in August and have been futilily attempting to get my bill "un-unified" to just a wireless

 posted 

6 years ago

 • 

Last response by 

balaji22 

6 years ago

Questions

321

4

0

0

Customer Service

I paid my last bill on a different debit card than normal and recieved confirmation.  Only to find out that AT&T did not process the bill as I entered

 posted 

6 years ago

 • 

Last response by 

ATTDmitriyCM 

6 years ago

Questions

320

2

0

0

Payment Arrangements

I am a new customer and get paid once a month the 3rd friday every month and my AT&T wireless bill is due at the beginning of the month. I don't have

 posted 

6 years ago

 • 

Last response by 

MicCheck 

6 years ago

Questions

447

2

0

0

Accepted Solution

Official Solution

How does AT&T handle discounts

I recently set my account up separately from a "family plan" I had been a part of every since its inception. I went in a few days later and applied my

 posted 

6 years ago

 • 

Last response by 

VirginiaS 

4 years ago

Questions

2.7K

3

0

0

Get started...

Ask a new question

Pinned posts