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Office of the President - The Deterring Technique - BE WARNED

Within 24 hours of placing a BBB complaint after a month of no resolution, my "case" was assigned to Catreal *** who works in 'the office of the presi

Questions

1.5K

5

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Why does ATT feel it has the right to charge customers for services NOT rendered?

I gave ATT several opportunities to retain my business and they failed on every aspect to be competitve againt ANY other provider. I visited the ATT s

 posted 

6 years ago

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Last response by 

ATNTISSHADY1 

4 years ago

Questions

1.1K

16

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CHEATED BY ATT WIRELESS! CANCELING WIRELESS - UVERSE & INTERNET

I've been a customer with ATT for over 5 years now, and last month I called ATT to see what specials they had going on since I was thinking about movi

 posted 

6 years ago

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Last response by 

lizdance40 

6 years ago

Questions

787

21

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Shocked at treatment after assumption of responsibility!

A bit of a long storey, but I find this absolutely rediculous. I have been a customer for 8 or 9 years now, and have always (until recently) had excel

 posted 

6 years ago

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Last response by 

ATTMobilityCare 

6 years ago

Questions

270

1

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Passport use question

My daughter is traveling in Taiwan and I added a passport plan for just her phone on our family plan and we are texting. For her texts sent are includ

 posted 

6 years ago

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Last response by 

cgn05910 

6 years ago

Questions

398

2

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Accepted Solution

Official Solution

Help

Hi I was just wondering was the late fees are and how long the phone stays in service after the supposed paid due date ? Please help me , ThankYou

 posted 

6 years ago

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Last response by 

ATTMobilityCare 

6 years ago

Questions

476

1

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Placed order online for instore pick up but store denied the online price

I recently placed an order online. Someone cancelled my order, when I called helpdesk, I was told I can pick up my items at store. Store manager said,

 posted 

6 years ago

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Last response by 

gulshanr01 

6 years ago

Questions

311

2

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Payment arrangements

What arrangements can be made so my service won't be suspended? I don't have the full amount right now

 posted 

6 years ago

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Last response by 

snuggle 

3 years ago

Questions

396

2

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0

Accepted Solution

Official Solution

Closed

Unbelievable $1000+ of International data charges

I recently went overseas, and when I landed I received a message notifying me of high international data rates, including a phone number for a free ca

 posted 

6 years ago

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Last response by 

ATTDmitriyCM 

3 years ago

Questions

7.1K

8

0

Customer Service

I need the contact information for the AT&T Corporate Office. I need to make a payment arrangement for 1 week from today, 03/13/15, for which I was de

 posted 

6 years ago

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Last response by 

BGC28170 

6 years ago

Questions

449

2

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