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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

18.3K

Very frustrated with the billing split in Connecticut.

We paid our combined bill on 8/4 which was due on 8/9. Today we received our new wireless bill and it is due on 8/26! I called customer service to see

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Why is my free phone not free?

Today I found out  that the "Free" with $0.00 monthly charges, phone that I just upgraded to acctually will cost me $ 600.00. and two years of my life

 posted 

6 years ago

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Last response by 

davemcg 

6 years ago

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1.3K

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ATT associate in store and representative on call all pass wrong information to make me lose money

Dear sir or madam, I post this complain here is to wish somebody take charge could help. This is not only for the money but for saving the trust we ha

 posted 

6 years ago

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Last response by 

ATTDmitriyCM 

6 years ago

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267

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i live in the us and i'm visiting Mexico does it cost other people to text me?

i live in the us and i'm visiting Mexico does it cost other people to text me?

 posted 

6 years ago

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Last response by 

ATTDmitriyCM 

6 years ago

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859

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Outrageous international charge

Hi, I have been a happy customer of ATT for several years now. I currently have a family plan with 5 smartphones and 1 texting phone. In July, my son

 posted 

6 years ago

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Last response by 

ATTDmitriyCM 

6 years ago

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1.5K

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My phone says it has no service; could someone call me over the wifi?

[Edited for privacy.]I want to fix my phone.Andrea

 posted 

6 years ago

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Last response by 

Ritchiev 

6 years ago

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448

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Extremely FRUSTRATED that AT&T can increase bill without notification

August 5th, 2014 AT&T when the staff tells me the contract of package is for 6 months and ends date I write it on my calendar with a reminder to negot

 posted 

6 years ago

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Last response by 

ms_unicorn 

6 years ago

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271

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can't seem to get help with my wireless bill after hours on the phone

My cellphone # was hacked and I was notified by ATT Fraud department soon after this happened in May. Several thousand dollars of charges were added t

 posted 

6 years ago

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Last response by 

funmom11 

6 years ago

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387

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International Calling / Suspended

I recently added the voice, text, and data international package. I have decided to suspend my service while abroad instead. Will this cancel the inte

 posted 

6 years ago

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Last response by 

ms_unicorn 

6 years ago

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305

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Unfairly Disconnected and ATT will not restore!!!

Every month i have to call because of issues on my account. I called ATT on Aug 1st and spoke to Alan, He apologized for charges and credited my accou

 posted 

6 years ago

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Last response by 

MicCheck 

6 years ago

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