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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

18.1K

KUDOS TO PORTIA

Just to extend my thanks to Portia agent from FL, very professional and excellent customer service, when above and beyond.   [edited for privacy]

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AT&T took an authorzed pmt of $735 out of my acct after I canceled my EFT.

I did not agree with the line cancelation fee I was being charged with At&t wireless.I called and requested that my eft for this month only be cancele

 posted 

6 years ago

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Last response by 

GomerCheated 

4 years ago

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2.1K

10

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Paperless billing scam.

I lost my phone a couple of days ago and contacted AT&T to cancel service while I order a new phone. Then I started getting "thank-you's" for signing

 posted 

6 years ago

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Last response by 

ATTDmitriyCM 

6 years ago

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720

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Mystery upgrade fee and the AT&T runaround!

I am writing today to express my disappointment with hidden fees and AT&T Mobility. I initially called the AT&T wireless service on June 27th regardin

 posted 

6 years ago

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Last response by 

MicCheck 

6 years ago

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401

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Att pulled bait and switch

Two months ago I went to an AT&T store to upgrade my phones. All I wanted was to upgrade my phones not my plan. The person that helped explained it wo

 posted 

6 years ago

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Last response by 

ATTDmitriyCM 

6 years ago

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285

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Changing Plans Madness

I am writing for the community and to received a response from corporate.  In a nutshell, everytime, I change my plan, something unforseen  occurs.  B

 posted 

6 years ago

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Last response by 

kdfederer 

6 years ago

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302

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What is the problem with customer service agents?

I've had a recurrent problem with customer service people hanging up on me, failing to call me back and outright lying to me. In the beginning of June

 posted 

6 years ago

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Last response by 

MicCheck 

6 years ago

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313

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It charges me twice for the same package

I was trying to pay for my monthy payment but it charges me twice for one monthy package

 posted 

6 years ago

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Last response by 

robincao 

6 years ago

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324

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Closed

Unfairly charged for replacement phone. AT&T is playing games.

There was a simple problem with my phone. An earpiece wouldn't stay in....simple, right? There was a warranty and insurance on it. After searching for

 posted 

6 years ago

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Last response by 

GaryDM 

3 years ago

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1.7K

6

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Disappointed Loyal Customer

First of all, I'm not angry, and this post shouldn't be read in that way.   When changing my plan a few months back, I looked at the new unlimited tal

 posted 

6 years ago

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Last response by 

lizdance40 

6 years ago

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