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Wireless Billing

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Where is the "customer care" with AT&T?

AT&T just cut the service to my daughter and wife's cell phone service. I know the bill was past due, but right now I am having to pay two cell phone

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Received debt collection letter from EOS CCA.

Received debt collection letter from EOS CCA. VERY CONFUSED. How can I get someone to contact me because I'm disputing the debt?

 posted 

6 years ago

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Last response by 

ATTDmitriyCM 

6 years ago

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943

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Billing

So recently I arranged a late payment because I knew I wouldn't have all the money on time to pay my bill. I pushed my bill date to the 28th of August

 posted 

6 years ago

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Last response by 

MicCheck 

6 years ago

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267

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Worst call center experience

I spent one whole hour, being transfered about 8 times, and being asked the same questions, and had been told I would be connected to a billing specia

 posted 

6 years ago

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Last response by 

ATTDmitriyCM 

6 years ago

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287

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A free upgrade that wasn't

I received an e-mail from AT&T in August of 2014 offering a free upgrade for an older iPhone that is on my account, from a 3Gs to a 4S. It stipulated

 posted 

6 years ago

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Last response by 

GLIMMERMAN76 

6 years ago

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312

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Overage data fees unfair

We have been with ATT for years and recently signed to our first smart phone plan. In month two I have been hit with a data fee and SOLD extra data WI

 posted 

6 years ago

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Last response by 

itasarah 

6 years ago

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462

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Got confirmation# now saying payment rejected??

On Sept 3,2014, I received an email WITH A CONFIRMATION NUMBER that me payment has been SUCCESSFULLY submitted.  Now 3 days later I receive another em

 posted 

6 years ago

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Last response by 

Hallsy22 

2 years ago

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2.2K

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DATA OVERAGE ALTHOUGH USING AT&T APP?!

Is anyone else experimenting problems with AT&T's app reflecting that you were well below your data limit then getting slapped with a bill with overag

 posted 

6 years ago

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Last response by 

GeekBoy 

6 years ago

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1.4K

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Billed Data Usage

I have a total of 6 phones on my account.  I have been struggling with one of my daughters I thought was using way more data than anyone else.  I fina

 posted 

6 years ago

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Last response by 

Rayosun 

6 years ago

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305

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New Service Scams

If you are here to help, tell me this, how do we get copies of our sales calls? I've called 4 times into customer services this evening and still at t

 posted 

6 years ago

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Last response by 

my thoughts 

6 years ago

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349

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