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Wireless Billing

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19K

MONTH 4 am not getting the BOGO CREDIT

I too opened up an account on AT&T, I paid $2,000 in the store on the day I purchased the phones as well as another $2,600 to Verizon in order to canc

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Changing Next payment option after purchase ?

preordered iPhone 7 plus and put 50% down (stated in another thread that I was told by two reps that I could put 50% down at preorder time and I would

 posted 

4 years ago

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Last response by 

lizdance40 

4 years ago

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330

7

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Since when do you get charged for an Upgrade you were entitled to?

I've been an AT&T Wireless Customer since 1998 and I have NEVER been charged a fee to upgrade my phone when I was entitled to upgrade.  I was grandfat

 posted 

4 years ago

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Last response by 

Gary L 

4 years ago

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840

3

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Address for complaint

I would like to know of a mailing address or an email address to send a letter to a customer service manager that someone will read and respond to - a

 posted 

4 years ago

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Last response by 

MicCheck 

a year ago

Questions

3.9K

20

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Deceptive Trade Practice with Switcher Program?

I too am going to have to contact the Texas Attorney General to report the deceptive trade practice with the switcher program and having to deal with

 posted 

4 years ago

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Last response by 

lizdance40 

4 years ago

Questions

289

6

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Disputed Charge will NOT be taken care of!!!! HELP!

Let me start off by saying I have 10 lines with Att, and we've been with this company for several years. We've been out of contract for almost 2 years

 posted 

4 years ago

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Last response by 

pecan111 

4 years ago

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480

2

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How can i get in contact with back office or cooperate.

I was speaking to customer retention and they told me they made a case. It's been more then 3-4 weeks I get no response or call from back office. Then

 posted 

4 years ago

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Last response by 

Andres.Paulino 

4 years ago

Questions

1.7K

2

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10 year customer will not renew!

I have been a customer of AT&T wireless for 10 years. My contract ends in 3 weeks and I will close my account and end my business with this company. T

 posted 

4 years ago

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Last response by 

Dboconnor 

4 years ago

Questions

179

8

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LOwcustomer Service Knowledge

HI, As a new subscriber my first bill double what I expected based on the explanations provided at the ATT store. I called customer service and asked

 posted 

4 years ago

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Last response by 

ATTHelp 

4 years ago

Questions

205

6

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What Number Do I Dial to Reach English Customer Care - 611 Seems to be Spanish Customer Care

I've been trying for about a Week to Talk to Customer Care.  Chat isn't Availabel and When I Dial 611, I get a Recorded Message that Sounds Like Spani

 posted 

4 years ago

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Last response by 

Gianni 

4 years ago

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487

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