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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

19.8K

Not receiving txt 2 pay notifications out of the blue

Not receiving txt 2 pay notifications out of the blue. The correct line is setup on the txt 2 pay web page but I am not receiving texts for that line.

Questions

650

16

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Status on case

I've been calling customer care for the past days and trying get my status on case, they are billing me for the phones which I've returned before the

 posted 

4 y ago

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Last response by 

lizdance40 

4 y ago

Questions

673

3

0

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Monthly bill payment too high

I have 2 galaxy s6 active phones on the next plan and a galaxy tab. We have insurance on our phones which is going up yet again, this is the second ti

 posted 

4 y ago

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Last response by 

lizdance40 

4 y ago

Questions

101

1

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Customer service reps need training

I've had nothing but issues with my billing with AT&T. Customer service reps never can answer my questions. I can't understand how my bill changes eve

 posted 

4 y ago

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Last response by 

Bozo55 

4 y ago

Questions

345

19

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Sales person fraudulently charged for service

removed

 posted 

4 y ago

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Last response by 

Gary L 

4 y ago

Questions

112

4

0

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traded phone credit not showing up on my bill

I traded in a iphone 6 for a iphone7 and was told my account would be credited and it still hasn't in 6 months.  I keep calling and they keep saying i

 posted 

4 y ago

 • 

Last response by 

Gary L 

4 y ago

Questions

339

1

0

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Mobile app

The worst customer service. I was hung up on 3 different times. Once by a "manager" I had an account since they were cingular. This company had really

 posted 

4 y ago

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Last response by 

ATTHelp 

4 y ago

Questions

109

2

0

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My service needs turned back on ASAP!!!!

My service was disconnected today for a past due bill. Last week I spoke to att and my account was being refunded for $649 and you told us we would no

 posted 

4 y ago

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Last response by 

lizdance40 

4 y ago

Questions

90

1

0

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Att dishonest sales person ripe me off again

I went to att store, agent told me I can get uber discount , and can give me a good plan 3 phones $98/month, because I had bill goes up with no reason

 posted 

4 y ago

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Last response by 

ATTHelp 

4 y ago

Questions

260

6

0

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Accepted Solution

Official Solution

Mobile Share Advantage- ETF

I saw that if you have an AT&T Next plan, you are not required to pay an ETF if terminating early.  We use Mobile share advantage and I am not sure if

 posted 

4 y ago

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Last response by 

lizdance40 

4 y ago

Questions

2.3K

3

0

0

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