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Paperless billing scam.
I lost my phone a couple of days ago and contacted AT&T to cancel service while I order a new phone. Then I started getting "thank-you's" for signing
Mystery upgrade fee and the AT&T runaround!
I am writing today to express my disappointment with hidden fees and AT&T Mobility. I initially called the AT&T wireless service on June 27th regardin
Att pulled bait and switch
Two months ago I went to an AT&T store to upgrade my phones. All I wanted was to upgrade my phones not my plan. The person that helped explained it wo
Changing Plans Madness
I am writing for the community and to received a response from corporate. In a nutshell, everytime, I change my plan, something unforseen occurs. B
What is the problem with customer service agents?
I've had a recurrent problem with customer service people hanging up on me, failing to call me back and outright lying to me. In the beginning of June
It charges me twice for the same package
I was trying to pay for my monthy payment but it charges me twice for one monthy package
Unfairly charged for replacement phone. AT&T is playing games.
There was a simple problem with my phone. An earpiece wouldn't stay in....simple, right? There was a warranty and insurance on it. After searching for
Disappointed Loyal Customer
First of all, I'm not angry, and this post shouldn't be read in that way. When changing my plan a few months back, I looked at the new unlimited tal
I need to have my ETF emailed to me, so as to forward to T-Mobile.
Notice this month we are being charged 61 cents per line for an administrative fee. Come on AT&T done you have enough of our money ???