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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

15.6K

Paperless billing scam.

I lost my phone a couple of days ago and contacted AT&T to cancel service while I order a new phone. Then I started getting "thank-you's" for signing

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6 years ago

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Last response by 

6 years ago

Mystery upgrade fee and the AT&T runaround!

I am writing today to express my disappointment with hidden fees and AT&T Mobility. I initially called the AT&T wireless service on June 27th regardin

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6 years ago

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Last response by 

6 years ago

Att pulled bait and switch

Two months ago I went to an AT&T store to upgrade my phones. All I wanted was to upgrade my phones not my plan. The person that helped explained it wo

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6 years ago

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Last response by 

6 years ago

Changing Plans Madness

I am writing for the community and to received a response from corporate.  In a nutshell, everytime, I change my plan, something unforseen  occurs.  B

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6 years ago

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Last response by 

6 years ago

What is the problem with customer service agents?

I've had a recurrent problem with customer service people hanging up on me, failing to call me back and outright lying to me. In the beginning of June

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6 years ago

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Last response by 

6 years ago

It charges me twice for the same package

I was trying to pay for my monthy payment but it charges me twice for one monthy package

 posted 

6 years ago

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Last response by 

6 years ago

Closed

Unfairly charged for replacement phone. AT&T is playing games.

There was a simple problem with my phone. An earpiece wouldn't stay in....simple, right? There was a warranty and insurance on it. After searching for

 posted 

6 years ago

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Last response by 

2 years ago

Disappointed Loyal Customer

First of all, I'm not angry, and this post shouldn't be read in that way.   When changing my plan a few months back, I looked at the new unlimited tal

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6 years ago

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Last response by 

6 years ago

Accepted Solution

Official Solution

ETF

I need to have my ETF emailed to me, so as to forward to T-Mobile.

 posted 

6 years ago

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Last response by 

6 years ago

Administrative Fee..?.

Notice this month we are being charged 61 cents per line for an administrative fee. Come on AT&T done you have enough of our money ???

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6 years ago

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Last response by 

6 years ago

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