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International billing dispute
This is the third time I have used AT&T international plan for travel and the third time I have had to call to dispute the bill and have it resolved.
Existing customers beware of switching to Next
I have three phones on my account, 2 being iPhones, on a 2 GB shared plan. When the iPhone 6 came out, I looked at NEXT to upgrade, even though I had
I have changed my name plan more than one month ago, and I did pay the plan-changed fee, but this month I still have to pay the same amount with last
"Guaranteed" Rate has Holes
I think there are so many variations of plans with AT&T that even you reps give wrong information. Earlier this week, we moved to a "promotion" plan f
I have never in my life been so upset with a company. I got a replacement device back in August after my phone stopped working. I sent the broken ph
Why doesn't AT&T care about it's customers anymore?
Hi, I recently purchased the iPhone 6 Plus. Since purchasing (not obtaining) I have been highly dissatisfied. I have been a long standing customer wit
How to field a complain again ATT
Anyone know how to file a complain about att company. they had charge me twice a month and I had ask to return my payment many times for last 3 month
When will my service be suspended
my bill was due today (Sunday) every time I tried calling to to speak to a representative about a payment arrangement it kept saying my call couldn't
Am I the only one who think AT&T's customer service has been horrible???
Whenever I call the customer service number I am kind...catching more bees with honey and all that! I have been a customer since 2007 & have only star
Retention's Broken Promises
Why is Retention & Escalation and other CSRs avoiding me????Here's my story.....Ordered: 6+ SG 64GBWhen: 09/20 @3pm CSTWhere: AT&T Retail StoreWhat: C