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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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International billing dispute

This is the third time I have used AT&T international plan for travel and the third time I have had to call to dispute the bill and have it resolved.

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5 years ago

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4 years ago

Existing customers beware of switching to Next

I have three phones on my account, 2 being iPhones, on a 2 GB shared plan. When the iPhone 6 came out, I looked at NEXT to upgrade, even though I had

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5 years ago

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5 years ago

Bill confusing

I have changed my name plan more than one month ago, and I did pay the plan-changed fee, but this month I still have to pay the same amount with last

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5 years ago

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5 years ago

"Guaranteed" Rate has Holes

I think there are so many variations of plans with AT&T that even you reps give wrong information. Earlier this week, we moved to a "promotion" plan f

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5 years ago

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5 years ago

Warranty Dispute

I have never in my life been so upset with a company.  I got a replacement device back in August after my phone stopped working.  I sent the broken ph

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5 years ago

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Last response by 

2 years ago

Why doesn't AT&T care about it's customers anymore?

Hi, I recently purchased the iPhone 6 Plus. Since purchasing (not obtaining) I have been highly dissatisfied. I have been a long standing customer wit

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5 years ago

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5 years ago

How to field a complain again ATT

Anyone know how to file a complain about att company.  they had charge me twice a month and I had ask to return my payment many times for last 3 month

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5 years ago

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5 years ago

When will my service be suspended

my bill was due today (Sunday) every time I tried calling to to speak to a representative about a payment arrangement it kept saying my call couldn't

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5 years ago

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4 months ago

Am I the only one who think AT&T's customer service has been horrible???

Whenever I call the customer service number I am kind...catching more bees with honey and all that! I have been a customer since 2007 & have only star

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5 years ago

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5 years ago

Retention's Broken Promises

Why is Retention & Escalation and other CSRs avoiding me????Here's my story.....Ordered: 6+ SG 64GBWhen: 09/20 @3pm CSTWhere: AT&T Retail StoreWhat: C

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5 years ago

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Last response by 

5 years ago

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