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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

19.3K

Pay to upgrade fee

Of $199.99 appears on my current bill. Did a support chat. They told me that's how much I need to pay on my monthly installments. Well if I recall I h

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369

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Least expensive option for emails, texts, and calls for a cruise of the Alaskan Inside Passage?

Hello, We will be on Norwegian Cruise Lines for a week, stopping in Ketchikan, Juneau, and Skagway Alaska, and also Victoria, BC in Canada. I've check

 posted 

4 years ago

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Last response by 

lizdance40 

4 years ago

Questions

406

6

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Charge removed due to deceased client

My dad passed away and I was advised the NEXT installment that was remaining would be waived. I had to call and speak with 2 supervisors on multiple c

 posted 

4 years ago

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Last response by 

lizdance40 

4 years ago

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183

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How can AT&T activate an account with 0 dollars.

AT&T activated an account that was requesting a 350 dollar deposit but no money paid. Allowed the account to go to collections. No phone issued to cus

 posted 

4 years ago

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Last response by 

RichardMary 

4 years ago

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162

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Very Poor customer Communication

[edited for privacy – please do not post personal information]   This is now going on for months,  When I first got charged they said they would waive

 posted 

4 years ago

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Last response by 

ATTHelp 

4 years ago

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63

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Who to discuss billing

Obviously it's useless to try and discuss any bill related issues with 611 or online support chat people. No offense. So who would be a good person?

 posted 

4 years ago

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Last response by 

Sammy41 

4 years ago

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87

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I did not agree to this plan!!!

Wireless customer of 11 years. Grandfathered in to old unlimited data plan. I was told by an att store employee SPECIFICALLY, that when I changed my i

 posted 

4 years ago

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Last response by 

lizdance40 

4 years ago

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66

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Treatment

I would know who I file a complaint with in regards to a FS manager treatment during a call.  I have been a cust with AT&T over 10 years and have neve

 posted 

4 years ago

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Last response by 

ATTHelp 

4 years ago

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78

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Are there payment arrangements for someone out on disability?

I was out of work for a month because of a cuncussion and migraines. Being that I make more money than my significant other this severely affected us.

 posted 

4 years ago

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Last response by 

ATTHelp 

4 years ago

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82

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text messaging

Why is it wnen someone texts me and it does not show up on my itemize sheet

 posted 

4 years ago

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Last response by 

ATTHelp 

4 years ago

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70

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