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Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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I have an unlimited text plan, does whatsapp count as text or just data?

As written above I would like to know if while sending messages through whatsapp it counts as data or text

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2K

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Usage information.

As early as last year, 12/2016, I was able to track the usage by phone.  I could see all the text messages by myself, out, and by who texted my, in.  

 posted 

4 years ago

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Last response by 

ATTHelp 

4 years ago

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83

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Bill

I called the #729 number, it said it was paid in full, so I checked the my att app. It said the entire bill was due. So I called customer service and

 posted 

4 years ago

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Last response by 

ATTHelp 

4 years ago

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97

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To pay old bill

To pay old bill

 posted 

4 years ago

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Last response by 

ATTHelp 

4 years ago

Questions

603

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social media responses

Social Media Agents call me, leave voice mail and number, and then never return my calls.  What am I doing wrong?  I am having problems with my wirele

 posted 

4 years ago

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Last response by 

ATTKevin 

4 years ago

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87

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From (DISH/VERIZON) to ATT/DirectTV----> to getting the shaft!

I got rid of all my old service from other carriers after I was promised a bundle deal from AT&T. They still have not provided what was promised to me

 posted 

4 years ago

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Last response by 

lizdance40 

4 years ago

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87

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Accepted Solution

Official Solution

Payment

I have been trying to make an arrangement for the last week and it wouldn't let me. I spoke with someone last night via instant messaging and they act

 posted 

4 years ago

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Last response by 

Jbarnes1234 

2 years ago

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3.4K

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Kinda passed off note 7

Ok so I returned my note 7 months ago. Did all of you have a smooth return. When they 11st recalled it and had the exchange phones I took my note in a

 posted 

4 years ago

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Last response by 

lizdance40 

4 years ago

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64

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5 digit number in Contact line on bill

What does the 5digit represent in the line under contact. Most have the phone #

 posted 

4 years ago

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Last response by 

lizdance40 

4 years ago

Questions

1.1K

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Accepted Solution

Official Solution

Late fee Escalation

I called into customer service thinking to get my issue resolved but they are absolutely NO help at all ! WORST CUSTOMER SERVICE!!!!! The first person

 posted 

4 years ago

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Last response by 

ARam90 

2 years ago

Questions

1.6K

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