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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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Travel outside the USA

Yes I'm going on a cruise do I need to alter my wireless coverage to use phone?Do I need to purchase the ships wifii

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Please share your "help you switch" experience

If took part of the AT&T help you switch program, please share your experience here.

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58

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Why did my Mobile Insurance Premium go up by a dollar and I did not receive a notice

Hi,The Mobile Insurance Premium had gone up by a dollar this past month, May 2017, and I did not receive any notification.  What's the purpose for thi

 posted 

4 years ago

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Last response by 

lizdance40 

4 years ago

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225

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Combined wireless and DirecTV bill

I've been trying for six months to merge my DirecTV and wireless bills with no success. The last time was about a month ago when I was assured it happ

 posted 

4 years ago

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Last response by 

Gary L 

4 years ago

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83

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iPhone 7 trade-in upgrade misery

This really has been a really painful promotion that I participated in when iPhone 7 was introduced. Like other cellphone service providers, AT&T also

 posted 

4 years ago

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Last response by 

Gary L 

4 years ago

Questions

280

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Wrong charges of text messages from 40404

I just found I was charged for receiving messages sent from 40404. I don't have messaging plan so it costs $0.20 to receive/send one text message. How

 posted 

4 years ago

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Last response by 

DianaMa 

4 years ago

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815

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Lied To and angry

I recently switched from T-Mobile to AT&T because I have the cable. I was told my bill would not exceed 250 My first bill is 503.00 I went over all of

 posted 

4 years ago

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Last response by 

Gary L 

4 years ago

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114

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Question about payment on wireless account being 3 days late

Was wondering I have a payment pending for August 31st. My bill is due August 28th. I want to make sure that I won't have service interruption due to

 posted 

4 years ago

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Last response by 

sandblaster 

4 years ago

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40

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Lied to, 2 phones added when I ordered one etc

After 15 hours on the phone over 4 day period, 2 WASTED on chat and about 1.5 total in store time (2 trips) with the second one ending with the manage

 posted 

4 years ago

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Last response by 

ATTHelp 

4 years ago

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163

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Don't believe what they tell you

Have been using att for about 5 years now.  Had the old unlimited plan that required direct tv connected to it.  Kept getting information about switch

 posted 

4 years ago

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Last response by 

Culith 

4 years ago

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294

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