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Wireless Account

Learn how to best manage your wireless service and account.

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Converting from arrears to advance billing without losing unlimited data

Recently married and need to move my spouse's number from his parents family plan onto mine.Both of us have unlimited data, but their account is bille

 posted 

7 years ago

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Last response by 

ujmnz 

7 years ago

Questions

3.8K

1

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Switching a Mobile Share tablet to phone, while the tablet is under contract: possible?

I'm a bit stumped, and want an idea of what I'm getting into before I change. Long story short, I need another phone line on the Mobile Share plan, al

 posted 

7 years ago

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Last response by 

ujmnz 

7 years ago

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6.5K

3

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How could I get a full refund?

Hello,I ordered the GoPhone with AT&T. I ordered it over the phone by calling 888-333-6651. But I changed my mind about it and I would like a full ref

 posted 

7 years ago

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Last response by 

php111 

7 years ago

Questions

1.2K

2

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Unable to recieve texts from US Cellular customers

I just switched from US Cellular to AT&T yesterday only to find out that I can't recieve texts from a few of my good friends who happen to be on US Ce

 posted 

7 years ago

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Last response by 

wingrider01 

7 years ago

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3K

5

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Number Transfer/Port Status

Use this site to check your number transfer or port status:   Number Transfer/Port Status   Dmitriy

 posted 

7 years ago

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Last response by 

ATTDmitriyCM 

7 years ago

Questions

17.9K

1

0

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With existing Phone into Family plan or prepaid plan?

Hi, I have a phone in a family plan already, but bought a new one and now I try to figure out which plan would be good for me. I'm leaving the US next

 posted 

7 years ago

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Last response by 

Tahooked 

7 years ago

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2.6K

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Troubleshoot your device and resolve

Having trouble with your device? Maybe you need to troubleshoot your battery, or you're having problems with your keyboard. Maybe you can't make or re

 posted 

7 years ago

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Last response by 

ATTJulieCS 

7 years ago

Questions

903

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How long does att keep contents of texts/IM for court orders?

Does someone know for sure how long att keep records of content to texts/IM for court orders?I've talk to att customer service and they say that they

 posted 

7 years ago

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Last response by 

you123 

7 years ago

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28.2K

2

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Question on "Next" program

Is it possible to pre-pay the "next" financing?  here is my thought, especially since we have so many phones on our account. (I have 7 iphones on a sh

 posted 

7 years ago

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Last response by 

21stNow 

7 years ago

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3.1K

10

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Why was I sent a new sim card when I got my replacement (warranty) phone when I don't need one?

I just got the replacement phone because of something being wrong with my phone, but the sim card wasn't the issue. I've had replacements sent to me b

 posted 

7 years ago

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Last response by 

khigginb13 

7 years ago

Questions

3.4K

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