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ATT mobile share plan question

Can someone please clarify this for me, I am interested in purhcasing the 300MB mobile share plan: - currently my devices are- Iphone4s under contract

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Wireless Connections

I'm being charge for data constantly when I'm at home on wifi

 posted 

7 years ago

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Last response by 

loganic 

7 years ago

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Charge for something I did not agree on nor was I told about the charges.

In April 2014 I went to AT&T, Store#4628 in Alexandria LA to inquire on upgrading my daughter and son's phone.  A young man, Roshawn, greeted me and a

 posted 

7 years ago

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Last response by 

ATTJulieCS 

7 years ago

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Charged $40 on Next after adding a new line

I recently received my bill, which showed a charge of $40 instead of the $15 AT&T advertises for a new smartphone on the Next program.  AT&T went furt

 posted 

7 years ago

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Last response by 

errihani 

7 years ago

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Excellent customer service regarding my unlock request!

Just wanted to chime in with a positive customer service experience I received--I contacted CS via online chat this past Saturday to get some info as

 posted 

7 years ago

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Last response by 

ms_unicorn 

7 years ago

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485

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Mis-communicated and Incorrect Information provided by AT&T Corporate Store

I lost one of the line in my account. The lost phone was a basic phone. I called Customer Services and they suspended my lost phone line and instructe

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7 years ago

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Last response by 

wingrider01 

7 years ago

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International Plan for Ghana Africa trip

Looking for input on current ATT global add on plans for 3 week business trip to Ghana Africa.  Previously, my employer provided new SIM card for my p

 posted 

7 years ago

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Last response by 

bell47 

7 years ago

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I need a 50 dollar credit.

I'mout of town and I need a 50 dollar credit. Please help me

 posted 

7 years ago

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Last response by 

G-mobile 

7 years ago

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527

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What is your policy on contacting customers

I recently went into an AT&T store because the face of my AT&T HTC One X phone had cracked.  I called prior and set an appointment with the person who

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7 years ago

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Last response by 

wingrider01 

7 years ago

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Upper Level Supervisor Contact Requested

I have had ongoing issues since March with the installment plan, contract dates, incorrect information and charges with several calls and emails to cu

 posted 

7 years ago

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Last response by 

kcroft34 

2 years ago

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