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Wireless Account

Learn how to best manage your wireless service and account.

20.5K

Number Port Problem - Need Answers/Direction

Hello, I am attempting to port a number from Verizon for use with a phone I have - under a Go Phone plan. I called customer service last week and had

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285

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Prepaid Return Label not enclosed with new phone to return AT&T Next Device

I received my new iphone 6+ on Monday 9/22/14. Instructions state to affix the prepaid return label over the original label on box in order to return

 posted 

6 years ago

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Last response by 

happywithsprint 

5 years ago

Questions

8.3K

2

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Complaint on Sales associate at Corporate Store

I have a Iphone 5s whose screen is broker. As replacement i purchase GO phone from Walmart.I called customer service to activate the Go phone with my

 posted 

6 years ago

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Last response by 

benk303 

5 years ago

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1.1K

3

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No. But we cant tell you why.

So, I went to order upgrades for me and my wife going from iphone 5 to 6.I easily completed an order for my phone got a confirmation number and e-mail

 posted 

6 years ago

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Last response by 

RyMcCann 

6 years ago

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423

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Micro cell

I have had issues with cell service since I switched to at&t wireless, signal in my home is sketchy at best and no signal in my shop, because of the j

 posted 

6 years ago

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Last response by 

ms_unicorn 

6 years ago

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316

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Customer Care

This has been one of the most frustrating experiences of my life. Sunday, Sept. 21st, I ordered a new Galaxy S5 Active by phone. The service person to

 posted 

6 years ago

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Last response by 

scorpdog93 

6 years ago

Questions

1.9K

2

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What does this mean?! "Removed: Mobile Share Value iPhone with Visual Voicemail"

Orderedan iPhone 6 using AT&T Next. Everything thing looks fine and normal except that under where it says "Plan: Mobile Share Value Plan 10GB" (which

 posted 

6 years ago

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Last response by 

haymadscaro 

6 years ago

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8K

3

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Accepted Solution

Official Solution

What is a premier account? How I know if mine is Premier?

 posted 

6 years ago

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Last response by 

kdfederer 

6 years ago

Questions

2K

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Upgrade from 2 year contract to Next.

Hello all, I'm currently eligible for a partial discount upgrade on my 2 year contract phone and I was wondering if I can switch from a contract to Ne

 posted 

6 years ago

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Last response by 

kdfederer 

6 years ago

Questions

287

1

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iPhone 5 to iPhone 6 trade in promo code does not work

Hello all,  I just received my promotion code in my e-mail (Ordered iphone 6 on 09/13/14, shipped out 09/15/14). And the promo code does not work onli

 posted 

6 years ago

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Last response by 

Hamm11 

6 years ago

Questions

3.3K

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