Skip to main content
AT&T Community Forums
Wireless Account

Wireless Account

Learn how to best manage your wireless service and account.

20.5K

Customer Service? Really? You got to be kidding!!

I spent over 6 hours on the phone and internet trying to upgrade a phone. I had to deal with multiple people - none of whom could or would help me(one

Questions

401

9

0

0

Mobil Share Rollover Minutes

Why should I or anyone lose accumulated rollover minutes that have been paid for because of a plan change. At least we should have been alerted to tha

 posted 

6 y ago

 • 

Last response by 

dubo40 

6 y ago

Questions

352

7

0

0

Reactiving phone

If my phone is suspended do I just need to pay the past due balance for it to be reactivated?

 posted 

6 y ago

 • 

Last response by 

kyle.b 

6 y ago

Questions

263

3

0

0

Possible termination of 3 lines

I am trying to get a physical location to send a certified letter to in regard to not only horrible customer service, but fraudulent charges on my cre

 posted 

6 y ago

 • 

Last response by 

ATTMobilityCare 

6 y ago

Questions

623

14

0

0

AT&T representatives lying and very rude

Starting with the forced update to Lollipop my LG G3 would no longer reliably send MMS (text messages with pictures). Sometimes the MMS would fail to

 posted 

6 y ago

 • 

Last response by 

bekindandaccept 

5 y ago

Questions

384

2

0

0

Is my bill reduced if I suspend a line when traveling overseas?

Hi, I will not be using my phone for a couple months while traveling aboard. Will suspending my phone save me any fees? Or do I have to cancel the lin

 posted 

6 y ago

 • 

Last response by 

lizdance40 

6 y ago

Questions

904

1

0

0

turn off cell phone insurance

How do I turn off cell phone insurance in the my att ap

 posted 

6 y ago

 • 

Last response by 

Anonymous 

6 y ago

Questions

470

1

0

0

work discount

I did what was asked about my work discount and still see nothing happen on my bill

 posted 

6 y ago

 • 

Last response by 

ATTMobilityCare 

6 y ago

Questions

408

2

0

0

Billing

i got two phones, one in February and one in March I believe. And one i gave away As a gift. And they're on a mobile share plan. And I was wondering i

 posted 

6 y ago

 • 

Last response by 

kdfederer 

6 y ago

Questions

522

2

0

0

Employee Discount

I have been trying to get my employee discount since I started with at&t in October. I have called in to at&t more than 3 times to receive this discou

 posted 

6 y ago

 • 

Last response by 

debc7771 

6 y ago

Questions

737

5

0

0

Get started...

Ask a new question

Pinned posts