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Customer service

What's with the bad attitude customer service reps at the call centers have?! It never fails! The last experience was with Joyce and she was so rude.

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AT&T next

to upgrade your phone do you have to wait 12 months or can you pay off your phone early to upgrade? Also if you can pay your phone off early to upgrad

 posted 

6 years ago

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Last response by 

ATTDmitriyCM 

6 years ago

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2.6K

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Horrible Customer service Today

I called in this morning because I woke up to my phone line being disconnected. Last Thursday I had set up, what I had thought to be an automatic paym

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6 years ago

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Last response by 

kwhittington 

5 years ago

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587

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Loss of Data and sometimes Voice connection

Yesterday was the third time this has happened.  Each time it occurs on a day when I am zipping around the country.  (Yesterday I was in DC, Baltimore

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6 years ago

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Last response by 

groomerdude 

6 years ago

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693

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ATT - they don't care about their customers

I agree with you. They suck big time. I upgraded my phones Friday asked for overnight shipping they said ok I checked my status and it says won't be h

 posted 

6 years ago

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Last response by 

Jessdee 

3 years ago

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2.2K

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Breaking Phone Contract Charges

Hello guys,               If i want to break my phone contract with att, any idea how much they will charge me? I have purchased 2 iPhone 5s recently(

 posted 

7 years ago

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Last response by 

sandblaster 

4 years ago

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5.2K

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How do I give kudos to a customer service rep?

Firstly, I want to say that I'm new here. I'm trying to reach a website or find a number to give this employee the recognition deserved for going abov

 posted 

7 years ago

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Last response by 

joverstreet 

6 years ago

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1.4K

3

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Employee discount

I have an employee discount that gives me 30% off on plans 30% off on accessories and 50% off on phones except apple products and tablets. Can I be ap

 posted 

7 years ago

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Last response by 

ATTDmitriyCM 

7 years ago

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9.7K

3

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Scam robocall from fake AT&T

I received a robo call on my cell from 800-*** claiming to be AT&T, offering $100 off my bill if I went to "iloveATT.com" & registered. I suspected fr

 posted 

7 years ago

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Last response by 

Reneek 

2 years ago

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17

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What happens when I remove 200 texts feature? Can I block incoming text?

I have textfree app and want to remove my 200 texts feature. Can they also block incoming text? If they block incoming text, does that automatic block

 posted 

7 years ago

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Last response by 

21stNow 

7 years ago

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