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Wireless Account

Learn how to best manage your wireless service and account.

20.6K

Can I put my account balance towards an upgrade or something else?

Besides refills, what else can I use my balance for? Can I use the money in there to upgrade

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278

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"GP103: The SIM number entered does not exist. Please check the number and enter it again."

I bought a Nokia Lumia 635 and am trying to activate it. However, on the activation screen I try to enter the SIM number and it says "GP103: The SIM n

 posted 

5 years ago

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Last response by 

ATTMobilityCare 

5 years ago

Questions

887

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Sign on bonus?

When I signed my contract in April, I was told after 90 days (?) I would receive something like a100 dollar credit to my bill. Have not seen any kind

 posted 

5 years ago

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Last response by 

smo1898 

5 years ago

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598

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voodoo pricing

I just changed from one plan to a less expensive, but better plan. My monthly fee because of pro ration is $30 more. How can a lower cost plan have a

 posted 

5 years ago

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Last response by 

Greenland 

5 years ago

Questions

515

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What is AT&T's "credit check" process during account reinstatement?

I have recently had my account canceled and I am trying to reinstate my service agreement, however, I have a few concerns: I keep hearing that there w

 posted 

5 years ago

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Last response by 

AprilDH 

5 years ago

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1.2K

2

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Misled by AT&T - Expired Rewards Card

I have been a very loyal At&T cusomer for many years and when I was looking to upgrade my iPhone I chose to do so with AT&T because they were running

 posted 

5 years ago

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Last response by 

mrousso 

5 years ago

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257

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After 10 years att cell is too expensive

Why is it that att has such an expensive cell phone network that is starting to fall behind on coverage but still manages to charge super premium rate

 posted 

5 years ago

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Last response by 

lizdance40 

5 years ago

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730

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wrong email

MY name is sierraa [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, e

 posted 

5 years ago

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Last response by 

ATTMobilityCare 

5 years ago

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362

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*3282#

Very unhappy with AT&T. My son & I checked the above every other day. I was accuring "data," he was listed as "0." Then we received a huge overage cha

 posted 

5 years ago

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Last response by 

GeekBoy 

5 years ago

Questions

318

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Official Solution

Plenti Points June 2015 promotion program

ATT had a promotion in June for Plenti Points for Adding a new line, and new phone purchase.I have now made four different phone calls to Plenti to ge

 posted 

5 years ago

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Last response by 

chandler50 

5 years ago

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306

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