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Wireless Account

Learn how to best manage your wireless service and account.

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Roll over data

I thought that any unused Data was rolled over? Didn't happen this month. I will be so glad when I am out of contract with AT&T cause it's bye bye

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where can i find my PUK code model Z222?

Its an ATT go phone i dont know if that makes a difference.  Any help would be appreciated.  Matt

 posted 

5 years ago

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Last response by 

ATTMobilityCare 

5 years ago

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350

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Accepted Solution

Official Solution

Can a GoPhone number be transfered to a new device added to my regular AT&T account?

I have a regular account with AT&T that I brought my own Iphone6 to and that's all good. I also have a basic Go-Phone that I keep as a spare phone. I

 posted 

5 years ago

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Last response by 

ATTMobilityCare 

5 years ago

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451

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Unified Billing, Plenti Points, Seconds Count

I have been trying to use my plenti points towards my wireless account that is 'unified' with my uverse account for 2 weeks now.  I have spent over an

 posted 

5 years ago

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Last response by 

Doubledeucefive 

5 years ago

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380

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Great Business Model - NOT!

I'd love someone to explain the following business model to me! Churn means it costs a LOT more to get a new Customer than keep an exisiting one.I hav

 posted 

5 years ago

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Last response by 

Busternutt 

5 years ago

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205

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Why was my Google play music all access subscription declined?

I'm really irritated now. I've had play music all access for nearly a year now, always billed it to my at&t account, always auto renews on the 8th unt

 posted 

5 years ago

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Last response by 

ATTMobilityCare 

5 years ago

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649

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Where's my rollover data?

The usage page is suddenly not showing any of last month's rollover data as available for my use. What happened to that data? It was there a couple of

 posted 

5 years ago

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Last response by 

drebhun 

5 years ago

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825

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000-000-0000 blocked

How do I find out the number called on an outgoing call that is listed as 000-000-0000 blocked that was made from one of my cell phones?

 posted 

5 years ago

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Last response by 

ATTMobilityCare 

5 years ago

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673

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Bill dispute/customer service inadequate

I've spoken to several representatives and all speak the same message "our policy is blah blah..it really is a shame that AT&T does not have more repe

 posted 

5 years ago

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Last response by 

lizdance40 

5 years ago

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205

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2GB per line access charge only $15?

Hi,   I am a new ATT customer on a 300MB plan where I pay: 300MB Plan Fee: $20 + Access Fee $25 = $45 total   When I go to change my plan,

 posted 

5 years ago

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Last response by 

Swarlieee 

5 years ago

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222

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