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Wireless Account

Learn how to best manage your wireless service and account.

20.6K

Adding phone to existing plan, IMEI not recognised

I am trying to add a phone to an existing Mobile Share Value plan. I wish to bring my own device. When trying to add my device, it gives me a generic

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1.3K

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Sim card

Can I get a sim card online ?

 posted 

5 years ago

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Last response by 

ATTMobilityCare 

5 years ago

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581

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CUSTOMER SERVICE FEEDBACK

THANKS to Chad, Juan, and Romel at La Jolla store #S555!!!  Such service makes me happy to be an ATT customer!  Give those employees credit, ATT!   10

 posted 

5 years ago

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Last response by 

BCasey8891 

3 years ago

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838

8

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Question about Upgrading (via 2 year contract)

Basically, a two of my family members want to wait for the next iPhone 6s that is not due for at least a month. Currently, everyone on my plan (Family

 posted 

5 years ago

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Last response by 

kdfederer 

5 years ago

Questions

341

3

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How can AT&T Wireless add Stuff each month...Taxes, Fees, etc?

Crazy changes in my City, County, State Taxes each month as well as Administration and Regulartory Fees.  I have a Fixed Bill each month so the base a

 posted 

5 years ago

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Last response by 

lizdance40 

5 years ago

Questions

332

6

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How to change the family plan into individual plans if the lines owner cannot be reached

Hello, We have a family plan and want to split it into several individual plans. Unfortunately, we cannot reach the owner of the plan whose name is st

 posted 

5 years ago

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Last response by 

lizdance40 

5 years ago

Questions

566

1

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WORST CUSTOMER SERVICE EVER

I am going on vacation (outside of the country) with my family so I have been trying to unlock all of the phones in my family plan so I can connect th

 posted 

5 years ago

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Last response by 

lizdance40 

5 years ago

Questions

400

4

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0

Accepted Solution

Official Solution

Phone offer with new ATT Access More credit card

Does the offer for a $650 credit on a new phone when opening an ATT Access More credit card from Citi Bank extend to current ATT customers or is it on

 posted 

5 years ago

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Last response by 

Gokul_cdse 

5 years ago

Questions

3.3K

3

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Early upgrade for iPhone 6s pre-order

Hi! I was just checking my account online and it looks like I will be available for an upgrade on September 21st. I plan to pre-order the new iphone 6

 posted 

5 years ago

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Last response by 

kdfederer 

5 years ago

Questions

983

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down payment

Hey I just sent my Samsung note 5 I ordered it from the store but you have it cheaper online I made a down payment do I have to make a another down pa

 posted 

5 years ago

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Last response by 

lizdance40 

5 years ago

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315

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