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Wireless Account

Wireless Account

Learn how to best manage your wireless service and account.

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2 Year Contract with Mobile Share Plan Pricing - After 2 Years

Hello I recently called AT&T have been receving many conflicting information regardining the 2 Year Contract agreement after the period is over.If I h

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6 years ago

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6 years ago

Just updated my Netbooks ATT 3G software, No longer can text message?

Hello, I have the acer netbook that has service built in. Today my connection software was just updated with that new att all access software. After t

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6 years ago

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6 years ago

Phone Unlocking - Need Help

So I recently upgraded both of my lines with a Note 3 and an iPhone 5s. I sent a request to unlock my old Galaxy SII Skyrocket and recieved a reply th

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6 years ago

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6 years ago

Accepted Solution

Official Solution

Unable to receive text messages from a specific phone number

Hi all!  It's been a while since I've been on the forum. I have a situation where I can send text messages to a friend's specific phone number but I c

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6 years ago

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4 months ago

about the data usage

Several days ago, my data usage was150 M, but today, it is 8G in total. I turned off my data whenever there is a wifi. So can anyone tell me what's go

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6 years ago

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6 years ago

AT&T HAS WORST WIRELESS SERVICE!

I tried to order my new service & devices online then person from at&t rep. told me that I need to verify 2 photo i.d to at&t local store so I went to

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6 years ago

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6 years ago

AT&T New Family plan, shared data.

I have some questions about the AT&T family shared data plan. We currently have three smartphones and a basic phone and we would like to change the ba

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6 years ago

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6 years ago

AT&T Staff @Hixson TN yell to customer

AT&T Hixson TN, salesperson Josh need to apologize to me  -immediately I been used cellular with AT&T for almost 2 years . I satisfy with the coverage

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6 years ago

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6 years ago

I regret buying an AT&T subsidized phone

Been a long time AT&T customer. Finally upgraded to my first smartphone last week. A $0.00 subsidized refurbished Samsung S4. Last week AT&T sent me a

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6 years ago

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6 years ago

Voice msg and phone record

For a voice msg on my iphone, I could not locate the corresponding entry on the "call details" of my phone record/bill.  Is this normal?

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6 years ago

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6 years ago

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