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Wireless Account

Wireless Account

Learn how to best manage your wireless service and account.

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Incompetence in ordering

Has anyone else been dealing with the incompetence of att ordering????????????

 posted 

6 years ago

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Last response by 

6 years ago

Corporate Ethics?

My son's phone was used in the commission of a crime against him and is now in the posession of the Attorney General's Office of our state.  I went to

 posted 

6 years ago

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Last response by 

6 years ago

Very Poor Customer Service (Potential New Customer)

Background: I am a Verizon customer and had Verizon FIOS and cell phone service but I moved last week and Verizon FIOS was unavailable in the  area. T

 posted 

6 years ago

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Last response by 

6 years ago

Accepted Solution

Official Solution

Closed

Remove a Line or Make Account Changes

I'm no longer using the second line on my account. How do I remove it? Will there be a fee?

 posted 

6 years ago

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Last response by 

4 years ago

Transfer my number to new SIM card

My phone was recently stolen so I suspended my account. The day after I found a new SIM card and my old AT&T phone. So I was wondering if it was possi

 posted 

6 years ago

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Last response by 

6 years ago

Accepted Solution

Official Solution

Very Disappointed with Wireless Customer Service Employee or Sales Employee

I am  a new Uverse customer and since I already have your two services I thought about adding wireless as well  and I got this letter in the mail yest

 posted 

6 years ago

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Last response by 

a year ago

Fedex lost my new phone

hello,i ordered a phone on monday and it was scheduled to be delivered yesterday but i never recieved it i contacted fed ex and they ask for the track

 posted 

6 years ago

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Last response by 

6 years ago

Issue with unlocking request.

I bought two no-commitment phones a weeks ago to use when I visit my county. I have receipt clealy says "no-commitment" I have a premier account since

 posted 

6 years ago

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Last response by 

6 years ago

att phone refund

I returned my att phone and i am supposed to get a refund of $284.38..att says they already sent it..my bank says they havent recieved anything...its

 posted 

6 years ago

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Last response by 

6 years ago

Contract Breaking

I wanted to break Contract and change to a prepaid with same number. So, I went to ATT shop and they said to contact Customer Service to Unlock mobile

 posted 

6 years ago

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Last response by 

6 years ago

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