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WatchTV Account & Billing

WatchTV Account & Billing

Learn to manage your WatchTV plan, update your profile, and more!

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Long time customer- Poor Customer Service

I am tired of getting bad customer service from a company that I have been with since 2012. I have more than 8 receivers and am a long time customer. Why do I have to call every month because my bill is not what I was told that it should be. Since the AT&T has acquired Direct TV, the customer servic

Questions

357

3

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YA SON 2 VECES QUE ME COBRAN MEGAS QUE NO USE

hola ...alguien q me ayude q puedo hacer ..mi plan es de200 y dice q es ilimitado y no lo es...por que solo uso el dace y de vez en cuando en  navegador y pues mi plan tiene 1 gb de megas y redes ilimitadas..pero me llega mi factura de $600 pesotes ...mas de el triple

Questions

336

2

0

0

Purchased PPV can you watch it more than once?

We've purchased ppv movies a white back. They are listed in purchase history made from this dvr. Do we have to pay again to watch then?

Questions

296

1

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0

what is the price of a 4k dvr

hoe much more will a 4k dvr be

Questions

329

1

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0

Login Loop

I am unable to open my watch tv app. I am stuck in a log in loop.  I get an error that says my user id and password don’t match. So I reset my password, try again, and get the exact same message.

Questions

782

1

0

0

my new promotion wasen't documented on your end when i called and now my bill has increased

I am a very  unhappy customer. I switched to at&t because of there service and affordable fees. I knew my promotion was ending  in October and I called before it expired to set up a new affordable package. I just got my bill and it is costing me $20.00 more and says my promotion has expired. I calle

Questions

500

6

0

0

How Do I Access HBO through AT&T WatchTV?

I have been stuck in WatchTV verification loop H3LL--- how can I access this so that I can watch my FREE HBO?  And who thought this was a good idea--- NOT CUSTOMER FOCUSED!!!!

Questions

288

1

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Cancel my Account

I cannot access my account no matter what I do - endless loops of redirects and no way of gaining access. And I am being charged for this service I cannot use.I need someone to please get in touch with me and cancel my Watch Tv account ASAP.

Questions

887

0

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0

Att watch tv not working

Every time I log in it says sorry for the inconvenience on it

Questions

375

1

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0

Accepted Solution

Official Solution

WatchTV

Does each Unlimited&More plan get only one log in for the WatchTV app or can more than one member of the same Unlimited Plan get different log ins?

Questions

477

1

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0

Directtv screen mirrors

How exactly do you set up screen mirrors

Questions

259

0

0

0

Accepted Solution

Official Solution

Misleading Military Discount

Military and veterans: AT&T is at it again. They’re advertising a discount for military. The add lists all their services, including phone, TV, and internet. However, you can really only get the discount if you have an AT&T cell phone. So, when they say TV and internet, they must be bundled. Shame o

Questions

1.6K

2

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