
Error messages
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Fix picture & sound issues, set up parental controls & more.
10.1K
I can't find Bally sports on the ATT listing. I have it on my U300 package-why is it not listed on ATT web site? Are the Bally channels included in the U200 package?
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My U-verse has been out since 2/2/23. Restarting and rebooting all devices has no effect. Outage map shows an outage EXCLUSIVELY in my neighborhood, the 78757 zip code. Tech support says the will not troubleshoot or send a tech until the outage is cleared. They say they will fix it in 24 hrs. It has
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I’ve had ATT for 15 years because it’s the only service for my area and every night at 11pm the signal is lost. I called many times for help and they just walk me through the steps I already tried. I’ve called so may times and get told that my TV must be on a timer, or the walls of my house are mess
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How do I request a channel be added to the uverse channel lineup?
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About every 5 to 10 minutes our tvs (at different times) freeze. They then go to an error page, then they go back to the show or recording. We can also fix it by changing the channel but lose so much tv time! We are so frustrated! This has been going on for months and is getting worse &
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We have AT&T Fiber, 1000 Mbps service. House is a new build, finished in 2019. Fiber is underground to the home. We have two AT&T set-top boxes - one DVR and one non-DVR. In the past few months the TV service has begun freezing. Mainly on the TV with the DVR box but both boxe
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The program guide for PBS (KVIE Sacramento) is incorrect and does not align with the actual programs. I contacted PBS and they said they can only show what ATT gives them, and ATT has not provided the correct information for a lot of programming. How can this get fixed?
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why all of sudden do I have to logon every time I open the uVerse app even though I click the box to keep me logged in.
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I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.
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20.4K
176
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OK here we go again. Fox News is not on Uverse again. No other channel has these problems. Newsmax and OAN got dropped recently over "business decision". ATT need to fix these "technical difficulties" or start losing subscribers.!There is no such thing as coincidences.
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Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
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I used to have a bell south.net email address, are they still accessable?
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Signed up for internet service on 03/17/2023 and was required to pay 100 in advance due to credit reasons, which I authorized. A couple days later I was looking at the list of transactions on my card and saw two withdrawals from AT&T, each for 100 dollars at 8:10am on 03/17/2023. I called to not
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Internet
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My financing power is shot because of employee error A week ago I saw AT&T was offering a new line trade in promo. I have never had service with AT&T, and my current service isn't cutting it anymore so I bit the bullet & placed an order. My order was processed online, set for stor
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Wireless
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I'm trying to unlock my phone to activate my fios internet. I was approved but never got the code what should I do?
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Wireless
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It keeps telling that I am using the wrong user I’d. I did forgot my user I’d and it sent the same I’d I am typing in and I even changed the password and tried to sign in it just keep telling me wrong I’d
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TV
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Hello I’m not able to log into my sbcglobal email and really need to log into for to reset a password on an app!!
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173
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For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?
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Internet
159
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What is the difference between AT&T International Day Pass($10/day) and AT&T International Calling Package ($15/mo.)? Which one is the cheapest to use? If I am using my phone daily(calls, text etc.) it would seem AT&T International Calling Package is the better deal? I have AT&T Int
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Wireless
135
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My new secret guy put me on his AT&T account he keeps making comments about seeing my text messages. Can he read all my text messages
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Wireless
123
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The clock on my Internet Air base unit is off by 4 hours. How can I get the correct time to display?
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Internet
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