
Error messages
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Fix picture & sound issues, set up parental controls & more.
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uverse tv, all stations are pixelating, occasionally see connection is lost, have tried resetting router several times, just had new temp cable installed today, internet connection is good and computers working good, cannot watch any station, router is good
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Using iPhone and the U-verse app to watch tv. Problem started in November 2022, the screen will no longer rotate when turning phone 90 degrees to go full screen. What can be done to fix this?
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Why can’t I see all the channels on the app that I can at home?
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I am getting the 401 error every time I try to Search from Menu. I have unplugged the Wi-Fi and reset both receivers (multiple times). Still nothing.
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Have been experiencing intermittent skipping/pausing in CBS broadcast for several days. CBS is the only channel on our account where we’re seeing/experiencing this issue.
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Why do I have to go each time I use the U-verse app and whether I click the stay logged on box or not?
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I was shocked to see an annoying 'subscribe to U-verse games' banner pop-up appear whenever I went to go view Recordings. This (Edited per community guidelines)! Does anyone know how this can be disabled?
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Tuned in to find out that some Ace at Frontier decided it wasn't worth the bother to them. I have Dish, but can't find it there, only HD which makes it cost more. Does anyone know a real channel on either Frontier or Dish?
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Closed caption not in sync with program whether live tv or recording. The captioning is way behind the actual dialog. It will go really fast trying to catch up but it's always behind. I tried restarting the dvr, no luck.
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Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
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I used to have a bell south.net email address, are they still accessable?
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Signed up for internet service on 03/17/2023 and was required to pay 100 in advance due to credit reasons, which I authorized. A couple days later I was looking at the list of transactions on my card and saw two withdrawals from AT&T, each for 100 dollars at 8:10am on 03/17/2023. I called to not
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Internet
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My financing power is shot because of employee error A week ago I saw AT&T was offering a new line trade in promo. I have never had service with AT&T, and my current service isn't cutting it anymore so I bit the bullet & placed an order. My order was processed online, set for stor
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Wireless
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I'm trying to unlock my phone to activate my fios internet. I was approved but never got the code what should I do?
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Wireless
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It keeps telling that I am using the wrong user I’d. I did forgot my user I’d and it sent the same I’d I am typing in and I even changed the password and tried to sign in it just keep telling me wrong I’d
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TV
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Hello I’m not able to log into my sbcglobal email and really need to log into for to reset a password on an app!!
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173
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For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?
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Internet
159
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What is the difference between AT&T International Day Pass($10/day) and AT&T International Calling Package ($15/mo.)? Which one is the cheapest to use? If I am using my phone daily(calls, text etc.) it would seem AT&T International Calling Package is the better deal? I have AT&T Int
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Wireless
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My new secret guy put me on his AT&T account he keeps making comments about seeing my text messages. Can he read all my text messages
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Wireless
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The clock on my Internet Air base unit is off by 4 hours. How can I get the correct time to display?
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Internet
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