I ordered a new IPhone pro max and it shows that’s it been at a Louisville FedEx facility for 2 weeks now. I’ve called fedex and they said when they received the shipment there was nothing in the box and for me to contact AT&T. I can not figure out who to contact to either reissue the phone I or

On Nov 26th I was locked out of my email: The limit for unsuccessful sign-in attempts has been reached. CARE CODE: 205.2 [LU003] I've done nothing differently than I have for over 20 years, but reset my password. Then this morning, the 27th, the same lockout and message. Nothing in my email behaviou

We were at BJ’s when we spoke with Jacob about changing to AT&T if we could get lower monthly payments. We were told that it would be $80.We were to meet him the next day regarding setting up phones. We called him, he said his was sick and we were to meet up with him the next day at BJ’s. We sho

I recently purchased a prepaid plan for 1 year. As a new customer, I need a number and SIM card, etc. I just realized that I entered the wrong email (forgot a digit) so I haven’t received any confirmation of my payment, or any details on how to activate. I have no account set up and am unable to get

I had an in home sales person come to my house after a Direct TV call. She sold me on switching my cell phone to AT&T. She was supposed to bring over 4 new phones, do all the switching over and get a family plan.this appealed to me because I don’t have time. She came to the house a week later w

I have Baseband G998USQS5CVIG. I read a post that the Android 13 update had been posted on October 31 for this phone. However, I keep on checking for it and my phone says it has the current update and is still on Android 12. What's going on?

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,