Everyone gets our best deals on every smartphone - Black Friday gift deals are still here!
Watching HBO Max

Watching HBO Max

Find your favorite shows on the HBO Max app.

265

Ask a question

Pinned posts

(0)
No conversations found!
(254)
I have been paying for HBO max for months but haven't been able to use it

Doesn't work

Questions

46

1

0

HBO Max

I can not get HBO Max that came free with my upgraded plan. On myaccountoverview, there is no HBO Max tab to click. I have tried everything to no avail. I tried the TVsign in with the pass code and then signed in with my provider ID and password but I keep getting that it cant verify it. Any sugges

Questions

50

1

0

HBO Max - Its finally working again

I tried all the recovery steps to no avail, but finally after a call with Max from ATT, it is finally working. Instead of working through the ATT app, she had me go to the ATT webpage and log in. Www.att.com/my Once logged in, scroll down and find the "Activate HBO Max" app. (This was not on my A

Questions

58

0

0

So fi needed to activate hot spot

My wi fi seems to be active and so does my hotspot it says the network that I should have is labeled iPhone but it is not connecting

Questions

17

0

0

Problems viewing hbomax on Xbox series X

As soon as I try to start watching anyting on hbomax the screen is green and I cannot see anything

Questions

664

3

0

Use on TV

I have HBO Max as part of my service. I understood I could watch on my TV as wel, as mobile devices.  I tried and it did not work.  I was directed to a phone number.  Clearly from another country.  They told me there was some issue with the script that needed to be fixed.  

Questions

13

0

0

hbo max not working

hbo max not working. put in att user name and password. logs in for one moment then goes back to please log in.

Questions

1.6K

14

0

Hbo max

I have HBO max through AT&T’s Fiber plan. It has said that the subscription through AT&T was expired a few weeks ago. Called and AT&T said they would fix it. Two weeks later and I cannot watch HBO max… getting a bit frustrated.

Questions

148

3

0

HBO Max subscription cancelled notice

I have followed through on the "canned" suggestions by the ATT reps to uninstall, clear cache, power down, power back on etc. Still did not work. Went to HBO Max through ATT weblink, logged in under provider, it recognized my ID, went to select the show i was watching on sunday, only to circle b

Questions

127

0

0

HBO Max not working

I get HBO Max for free with my AT&T plan but for the past month it hasn’t let me watch anything. I’m signed in on HBO Max, but when I try to play a title, it will tell me to resubscribe. I’m not streaming on any device other than my TV. I’ve tried logging out & signing back in. & I have

Questions

83

0

0

Be the first to reply

(69)
Can’t download myAT&T

My email got hacked I need to update my new email. I am trying to download my tv account into my iPhone but I don’t have access to the old email. Help

Questions

 • Wireless

1

0

0

Wrong email as first time purchaser

I recently purchased a prepaid plan for 1 year. As a new customer, I need a number and SIM card, etc. I just realized that I entered the wrong email (forgot a digit) so I haven’t received any confirmation of my payment, or any details on how to activate. I have no account set up and am unable to get

Questions

 • Wireless

4

0

0

Bad Service

I had an in home sales person come to my house after a Direct TV call. She sold me on switching my cell phone to AT&T. She was supposed to bring over 4 new phones, do all the switching over and get a family plan.this appealed to me because I don’t have time. She came to the house a week later w

Questions

 • Wireless

4

0

0

Still have not received the Android 13 update for my Samsung S21Ultra

I have Baseband G998USQS5CVIG. I read a post that the Android 13 update had been posted on October 31 for this phone. However, I keep on checking for it and my phone says it has the current update and is still on Android 12. What's going on?

Questions

 • Wireless

3

0

0

Upcoming Email Features?

what are some of the upcoming email related features??**edited

Questions

 • Email

14

0

0

Volume on the receiver got turned down by accident. I want to turn it back up, but don't know how

I replaced the batteries in my remote. When that happened, the remove stopped controlling the TV so I had to reset the remote. Between replacing the new batteries and getting it reset, the volume on the TV receiver got turned down.  I need to know how to turn it backup.  I cannot find any

Questions

 • TV

7

0

0

Trending Accepted Solutions

(236)

Accepted Solution

Official Solution

Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

Questions

 • Email

1.7K

25

0

Accepted Solution

Official Solution

Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

1K

8

Accepted Solution

Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

477

2

0

Accepted Solution

Official Solution

Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

Questions

 • Email

347

1

0

Accepted Solution

Official Solution

att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

Questions

 • Email

335

1

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.