Watching HBO Max

Watching HBO Max

Find your favorite shows on the HBO Max app.

249

(238)
R
hbo max expired

my internet that we chose was supposed to have hbo max included, but after a month it shows it expired.

Questions

80

1

0

HBO says my subscription has expired but ATT Unlimited Elite Plan Is Still Active

I cannot successfully use HBO max through my AT&T provided account because HBO states that my subscription has expired. However, my plan still states that I have HBO included.

Questions

62

0

0

Accepted Solution

Official Solution

1g Fiber + hbomax + directv

Got 1g Fiber which includes hbomax. I can view stuff in the hbomax app on my phone and laptop but it doesn't appear on my DirecTV channels. Is this by design? I thought it would be available through my DVR. Thanks.

Questions

27

1

0

I am still unable to watch HBO max what do I do

I have already tried trouble shooting suggestions, logging completely out and then back in This had not worked for me.

Questions

25

0

0

Closed

HBO Max service expired?

I began using HBO Max at its launch using my DirecTV subscription, which includes HBO. Now I can no longer access it, and HBO says my account is ”expired.” Was there some two week time limit on this. I never heard anything about that.

Questions

940

9

Closed

HBO Max Cannot Verify My AT&T Subscription

I have an AT&T plan that includes HBO Max, but every time I try to log into HBO Max using my AT&T account log-in, I receive the following message: CAN'T VERIFY YOUR SUBSCRIPTION Make sure you're using the ID and password for the AT&T service associated with HBO Max. Confirm that you a

Questions

475

28

Closed

HBO Max account

My HBO Max account is not working. On the app it says it “expired” but on my AT&T account it says I still have HBO Max. Help?

Questions

94

4

Closed

Service error loading hbo max on At&t tv device

Recently I have not been able to access HBO Max my AT&T TV device. It alternates between a service error - select OK - could not load app close app and retry - retry brings me to the service error. In the background you can faintly see the menu options on the left side of the screen. I have rese

Questions

125

2

0

Closed

Cannot Sign-In with Unlimited Elite Plan - Customer Service unable to help- "We need to verify your subscription loop"

Spent 5+ hours with att support in various departments and they keep bouncing me around to Technical Support, Advanced Technical support, Password Support, ATT Watch Now tv support , FAQ pages and one of the reps even told me to go to a ATT store to figure this out. Seriously, I was sold and upgrade

Questions

68

2

Closed

My HBO Max subscription cannot be verified

I cannot connect to my HBO Max subscription (which I have through my ATT service). The page asks me to choose a plan or restore my purchase. When I click to restore my purchase, the error message says my subscription cannot be verified. Please help. Thanks.

Questions

364

1

Getting an error when I log on to HBO Max on my phone

I keep getting an error while attempting to log on to HBO Max through the app on my phone, though I am able to log on and watch on the computer. The error message is as follows: Can't verify your subscription The email address or password is incorrect. Please try again. Service code: Hdb3b53a7-

Questions

63

1

0

Android tv mbox

I have internet through at&t I have an android TV mBOX. Netflix work perfectly. It the hbomax that doesn't seem to work anymore. I had a vpn on it... since took off. Updated mbox firmware, updated hbomax app. Still can't seem to play any movie in hbomax. It played fine before I loaded a vpn.

Questions

66

8

0

Need help?

Pinned posts

Most recent

View More

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.