Watching HBO Max

Watching HBO Max

Find your favorite shows on the HBO Max app.

249

(238)
why is my streaming experience so terrible?

Driving the HBOMax web site is quite frustrating. I'm running Windows on a one-year-old Intel NUC i7.  It is powerful.  Chrome browser, but Firefox gives the same results.  Basically the problems are: The movie thumbnails load very slowly, sometimes not at all. When watching a

Questions

105

4

0

Is there issues logging in via web browser?

Hi, I've been trying to login to my HBO Max account the past few days via web browser, but it keeps saying " The email address or password is incorrect. Please try again. " , but it is correct. Is this an issue that sometimes happens, or would there be a problem with the account itself? I am still

Questions

148

2

0

HBOMaX subscription

What happened to my Lifetime subscription with HBOMAX . Why does it say cannot verify my subscription

Questions

66

1

0

Closed

hbo max plays (Edited per community guidelines) on 720p on mobile

My screen resolution is WQHD+ and hbo max will reportedly play the highest resolution available on my device. but when I watch Dune on Hbo and when I watch "the first 10 minutes of dune on Youtube", where the highest resolution available is 1080p, the Youtube version is pretty clearly better resolut

Questions

114

2

0

HBO Max tile not available on Unlimited Elite plan

I switched from Verizon to AT&T in Nov 2021 and signed up for unlimited elite plan. I never got access to HBO Max and have patiently waited over 2 months calling AT&T customer service and digital assistance center 8 times.  They are not able to fix the problem.  They kept on telli

Questions

380

6

0

HBOMAX Subscription states expired? Not working

Cant watch anything on HBOMAX states subscription expired which is not the case. My plan is qualified for free HBOMAX included so don't know why it stopped working.

Questions

329

18

0

cancelled my direct tv services now att wireless elite should subscription cant activate it

I cancelled my direct tv services which was how i had hbomax subscription now att wireless elite should be covering my subscription but i cant activate it the service. Att reps have said its active on my phone plan but its not ive spent 4 hours on the phone for last three days with att and hbo max n

Questions

67

0

0

HBO Max

I can not get HBO Max that came free with my upgraded plan. On myaccountoverview, there is no HBO Max tab to click. I have tried everything to no avail. I tried the TVsign in with the pass code and then signed in with my provider ID and password but I keep getting that it cant verify it. Any sugges

Questions

30

1

0

HBO Max - Its finally working again

I tried all the recovery steps to no avail, but finally after a call with Max from ATT, it is finally working. Instead of working through the ATT app, she had me go to the ATT webpage and log in. Www.att.com/my Once logged in, scroll down and find the "Activate HBO Max" app. (This was not on my A

Questions

33

0

0

So fi needed to activate hot spot

My wi fi seems to be active and so does my hotspot it says the network that I should have is labeled iPhone but it is not connecting

Questions

13

0

0

Just Like Everyone Else..."Expired" HBO Max Subscription through AT&T Message

It took almost a full year to get my subscription to work after signing up for AT&T wireless (12 months of paying for it without having access). I kept trying and kept getting responses that my plan (Unlimited Plus) didn't include it.  I would give up and then get an email every couple mon

Questions

118

2

Need help?

Pinned posts

Most recent

View More

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.