It says my subscription has expired, but it wasn’t a subscription, it just is part of my phone plan. Obviously not the first person with this issue. I need your team to restore the HBO max subscription associated with my account.

The other night I was experiencing issues streaming anything on HBO Max. I have a subscription through AT&T's Elite Unlimited Plan. Under the "Account" section on any HBO Max platform it stated "Your HBO Max subscription through AT&T has expired". I tried all the usual trouble shooting: logg

When we try to activate our HBO Max account we are able to log in on the AT&T watch tv ( the text verification said that we already have an account) only for it to immediately sign us out. Any work arounds or ideas what is going on? Also when selecting provider on HBO Max log in there is no plai

Hi there. I'm trying to watch something on HBOMAX, but the video quality is absolutely terrible - sometimes it reaches 720p, but most of the time, it's around 140p or something, it's unwatchable. I'm using chrome without any kind of VPN on, and there is absolutely nothing wrong with my internet conn

I'm apart of a family group plan for At&t. I am not the sole account holder. I do not have the account ID or password. Nor do I want it. I already have HBO Max. I've gotten one text a day for 2 weeks offering me an HBO Max subscription. I don't want it. I text "OFF" "STOP" "I DON'T WANT IT" "PLE

Consider business and work together/bring your franchises with The Walt Disney Company ! Consider ? Even involve Warner Bros. And more in Kingdom Hearts and more ETC !

My issue is the same as @Pedro924 and @Kelliegirl  HBO account was set up on my own account and now have to share using one family account. I had tried to get someone to help but no one reached out. I have gone thru the steps you listed for Pedro.   Please refer to a specialist. 

HBO Max will not allow movies to download. Just buffers then nothing

My issue is the same as @Pedro924 I have spent hours on phone trying to get hbomax connected again and everytime no luck.  Yall said a manager would call Me and it never happened.  I have gone thru the steps you listed for Pedro.   Please refer to a specialist.  Please res

On Edge HBOmax has better color, better detail and plays more smoothly. Is there something I can change to correct this? With Win 11.

Every time I try to play a show on HBO Max using DIRECTV Stream, I get an error message 'Can't Play Title'. Is anyone else having this issue. HBO Max is included in my subscription package, so why isn't it working?

I’ve been having this ongoing issue with my HBO Max, which is included w my cell phone plan. Every time I try to sign in, I get a message that reads “Can’t verify subscription”. I’ve talked to numerous customer support people, and no one seems to know what to do.  Please help