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U-verse TV Equipment

U-verse TV Equipment

How to set up, install & troubleshoot your DVR & receiver.

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Replacing a wireless TV receiver.

Followed the installation process. Pairing showed "connection success" on screen.. The screen now says, "Service Connection Update". "Your TV receiver temporarily unable to connect to the AT&T U-verse TV service". When I re-try by clicking on the "Update Now" box it repeats the same statement on

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25

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Recordings gone

Turned on tv this morning and all of our recordings are gone. We had house guests and I’m wondering if there’s a way they deleted everything by accident or do they have to be deleted one at a time. Also, is there a way to recover them?

Questions

39

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Uverse wireless cable box (Cisco) looses signal from access point (Arris) after 10 seconds of play

The outside TV freezes (and wireless cable box looses connection to wireless access point) on every channel. This started when I upgraded my main router to a new Netgear Nighthawk RAX120. My configuration is as follows: - Netgear RAX120 is connected directly to ATT Gateway (Model: 5268AC) - Two Ne

Questions

111

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The lights on my cable box won't go out

All the lights are on my cable box wont shut off

Questions

92

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Error messages

Have a red x and the number 1 displayed

Questions

17

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Closed

5am Wireless Box Reboot

Over the last couple of weeks, I have noticed that my wireless box is rebooting at 5am EST.This happened at least 3 times.Have others experienced this issue or do you know if this is a "forced" restart put out by AT&T? Tried to search the issue but no results from AT&T U-verse web. Any ideas?Thanks

Questions

749

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HDMI CABLE

How do I get a new hdmi cable to connect the receiver to the tv?

Questions

47

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Worthless equipment (

keep having to REPEATEDLY reset receiver on one tv. Have been at it for three hours now and still no picture. Apparently ATT has no customer service contact number or people to answer it. One wonders why they have an alleged customer “service” sight.

Questions

38

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Closed

Direct TV Equipment

Need to file a dispute regarding Direct TV genies that are being charged to my account. I don't have the equipment, and have not had it for years.  Apparently, the equipment was never taken off my account by the service rep who removed the equipment from an old residence and installed new equi

Questions

33

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HDMI Extension from bathroom closet to my kitchen tv

Hi, I had an HDMI Extension from bathroom closet to my kitchen tv for as long as I can remember. We were away on vacation came back and tv wasn’t getting a signal. Called a A/V Specialist, three hours of troubleshooting later couldn’t find anything wrong with the lines or jacks. As a last ditch eff

Questions

49

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FRAUDULANT NON- RETURNED EQUIPMENT FEE

I have to say that being an AT&T customer has been one of the worse decisions I have made.  I have had uverse with AT&T for well over 5 years and I've never had an issue until now. The weekend of March 2nd my neighborhood had a close to 3 day power outage.  When I returned home (I went on a mini vac

Questions

2.5K

7

Accepted Solution

Official Solution

Service issues

No service for 3 days

Questions

96

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