Can I just go to AT&T store and pick up a tv receiver?

My wireless tv receiver won’t power up after electrical storm. I want to return, not replace. It’s on a second tv. My main receiver still works. How do I return?

Recently cancelled U-Verse and received an e-mail indicating my equipment is not needed for return and should be recycled. The e-mail further states "To help simplify your life and support the environment we've partnered with a 100% green compliant e-recycle center to take back your unused, non-

I recently received a New Gateway from ATT&T. The Motorola BGW210-700, which does not have a coax port in the back like my previous gateway did. Now the othe receivers in my house do not get a signal. Do I need to get different receivers?

Just replaced my TV and Fire TV Cube with a new Samsung smart tv that has Alexa built in. It seems to work well with my uverse DVR box, in fact it mostly works better than the cube did. The only problem I’m having is that I can’t seem to turn on the cable box via Alexa any more, nor does it turn on

Which AT&T department (phone #) can help me by sending me a replacement AC adapter (power cord) for my U-Verse receiver. The power cord no longer works. The U-Verse receiver works when I use the AC adapter from my other receiver. I'm paying monthly receiver fees so I would expect AT&T to se

I am actually posting a solution: My set top box powered up asking to connect wirelessly to the WPS access point even though I have an internet connect cable attached. After resetting the box, the gateway, and a host of other tries I succeed by disconnecting power on the set top box and waiting

The subject pretty much says it all. We have tons of shows recorded and none of the are visible to us. help. Please.

Received replacement receiver. Swap went OK. Now another TV says account unavailable. This set top box does not match the account setting.

I have WiFi and internet but get the message on my tv that u-verse is unavailable. I called Support and they couldn’t find any issue but sent me a new receiver. I installed it—still no u-verse. I changed the HDMI cable—still not working. Hasn’t worked since July 12! How can I get help? I am extremel

The first time I log onto my att.com accounts on the webpage, I receive this error message Looks like you’ve tried to sign in unsuccessfully too many times. "Recover your ID or reset your password to continue. CARE CODE: 205.2 [LU003]". This happens every couple of weeks. What can I do to resolve?

Power button on front does not work.  Un/plugging goes back to all 4 lights blinking.   About 1 second on and 3 seconds off.