U-verse TV Equipment

U-verse TV Equipment

How to set up, install & troubleshoot your DVR & receiver.

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How do I set up my Roku device.

I have a non-smart TV. I have an ATT Uverse box. I have a Roku device. How do I get the Roku device to appear on my tv? 

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Access card cannot be read- multiple restarts- please help!

About a month ago, I began receiving an error message code that said my (main receiver) access card could not be read. Incredibly frustrating (especially during the playoffs) - the work around was restarting the device and then it worked. ...until during the course of watching a recorded 30 minute s

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Number of uverse streams with fiber

I was told that after I upgraded my uVerse service to AT&T Fiber, you could record & watch up to six high-definition (HD) streams; but I am still limited to only 4 (3 being recorded and 1 that I am watching). Is there something wrong with my equipment?

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TCL S30 remote code

I have a TCL 50" TV.  I found 2 codes that sort of work, they control the volume and power just fine. And if I press the Inputs button, it brings up the list of Inputs, but I can't use the arrow keys on my S30 remote to choose which one I want.  But I need to be able to change th

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Hardwire router to receiver

My BGW210 router is inside my home. The Cisco ISB7005 receiver is in the unattached garage. AT&T extender is not enough to get strong signal. If I hardwire with cat5 cable, what ports do I use on the router and the receiver?

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Disable OnDemand on Uverse

I am trying to find a way to completely disable on-demand on my att uverse system.  So far, I have tried to put parental locks on channel 01, which I believe is the channel used for on-demand, but that does not do anything.  If you press the on demand button on the remote, on-demand still works with

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1.6K

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Gear/Cog and then red x 13 black screen

How do I fix my receiver when two gears appear after the bar has fully loaded from the first screen with one gear and it’s now showing a red x and 13 with a black screen? Now it’s back to a gear with a bar that’s not loading

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Uverse receiver keeps rebooting over and over

Receiver keeps rebooting on its own over and over. TV programming will start after a reboot, then a few minutes later (without me touching anything), it freezes and reboots again.   Over and over and over. I’ve done a manual reboot, I’ve unplugged the receiver, I’ve rebooted the gateway, I’

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U-verse wireless receiver replacement

Hi ATT sent me two replacement U-verse TV wireless receivers. The Tech support who ordered them for me said to return the old ones to UPS or Fed Ex store. However shortly after I got an email saying your new equipment should arrive soon and “we do not need your old equipment back, please recycle.”

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Keep loosing U-verse Signal

Continuously getting the “Lost Signal” screen!! We have rebooted many times both the recover and gateway!!

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Email display

Email display is not centered text is too far to the right can not see slider/ delete. function

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Forgot my voicemail pin#

I forgot my voicemail pin#,how do I get it or reset it?

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Help with signing up my bellsouth.net email account on iphone. On my home PC I use Currently.com

Help, I had to change my password on bellsouth.net email on my PC and now my iphone won't let me update the password. So I deleted my iphone email and now can't figure out how to re-enter the information and what information I need to use. Can anyone please help me????? Thank you, Shell

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Locked out of bellsouth email

My email logged itself out on all devices and now wants to text a code to a cell phone to log back on. The cell phone it’s trying to text is my daughter’s (who was never part of the account to begin with, just a number on our former cell plan service with AT&T. In the past, verification texted t

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How to remove old wires and boxes?

I have duplexes on 6th Street in Los Angeles where in the back of the buildings there are accumulations of years worth of phone cables and boxes. How do I get AT&T to remove the dead and absolete ones?  This is my second posting.  Joseph B.  [email scrubbed]

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Does router bgw320 allow for nat loopback

i am trying to hook up to a gaming grid, os grid, and i am having problems and it seems it traces back to a nat loopback situation

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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317

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Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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